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- Tasks: Join us as a Rent Accounting Officer Apprentice and manage rent accounts while learning essential skills.
- Company: Ongo is dedicated to providing excellent housing services and supporting community growth.
- Benefits: Earn while you learn with a competitive salary and gain industry-recognized qualifications.
- Why this job: This role offers hands-on experience, a supportive team, and the chance to build a rewarding career.
- Qualifications: GCSE English and Maths at grade C or 4; good IT and customer service skills required.
- Other info: Work Monday to Friday, 37 hours a week, with a 21-month apprenticeship program.
To contribute to ensure the smooth and efficient running of the rent debit and maintaining rent accounts on QL., * Accurate recording and processing of the various types of rent payments, along with other receipts to the organisation
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Banking and reconciling of cash and cheque payments received at Ongo House along with other income received into the organisation
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Setting up and calculating new Direct Debits and amendments to existing Direct Debits
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Processing various types of adjustments and refunds onto rent accounts
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To undertake appropriate investigative work and take steps to rectify issues with missing payments
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Auditing of rent accounts
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Reconciling of various suspense accounts
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Ensuring the correct running of the rent debit
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To identify and add the correct property service charges
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To deal with enquires from tenants and liaise with internal staff members/teams
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Reviewing of prepaid credits on a quarterly basis
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To make effective and proper use of Ongo Homes ICT systems in accordance with the duties of the post
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To undertake a full and active role in the implementation of own personal development.
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Any other duties commensurate with the role’s level of responsibility
Ongo is seeking an enthusiastic apprentice who will gain a Level 3 qualification in Business Administration and develop the skills to build a career as a Rent Accounting Officer., You must have GCSE English and Maths at grade C or 4 or equivalent.
Knowledge, Skill & Experience Required
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Good IT skills, particularly in Microsoft Word and Excel
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Excellent customer service skills
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Able to use own initiative.
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Good team worker
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Keen to learn with the ability to take a qualification and attend college one day per week.
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GCSE English and Maths at grade C or 4 or equivalent. including numeracy, literacy and writing skills.
Personal qualities
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Hardworking
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Polite and professional
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Take pride in work that you do.
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Be reliable and trustworthy.
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Enthusiastic
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Punctual
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Accuracy
The role is working Monday to Friday, 37 hours a week.
The course is expected to last 21 months including the end point assessment.
This role offers a salary of £6.40 per hour, therefore offers the opportunity to earn whilst you learn. The wage will increase to NMW following the initial 12 months for aged 19 or over.
The benefits of becoming an apprentice include:
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Gaining hands-on experience
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Being paid to learn
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Achieve industry-recognised qualifications.
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Get a feel for the work environment.
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Improve your employability and career opportunities.
Rent Accounting Officer Apprentice employer: Ongo Recruitment Ltd
Contact Detail:
Ongo Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rent Accounting Officer Apprentice
✨Tip Number 1
Familiarize yourself with the specific software and systems mentioned in the job description, especially QL and Microsoft Excel. Having a solid understanding of these tools will not only help you during the interview but also show your initiative and readiness to hit the ground running.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be dealing with tenant inquiries, practice how to communicate effectively and professionally. Role-playing scenarios with friends or family can help you feel more confident.
✨Tip Number 3
Demonstrate your enthusiasm for learning and personal development. Be prepared to discuss how you plan to balance your apprenticeship with college studies and what steps you’ll take to ensure you succeed in both areas.
✨Tip Number 4
Showcase your reliability and professionalism. Think of examples from your past experiences where you demonstrated these qualities, whether in school projects, part-time jobs, or volunteer work. This will help you stand out as a trustworthy candidate.
We think you need these skills to ace Rent Accounting Officer Apprentice
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Rent Accounting Officer Apprentice position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Skills: In your CV and cover letter, emphasize your IT skills, particularly in Microsoft Word and Excel, as well as your customer service experience. Mention any relevant coursework or projects that demonstrate your ability to work with numbers and accounts.
Show Enthusiasm: Express your enthusiasm for the role and your eagerness to learn. Use specific examples to illustrate your hardworking nature and reliability, which are important personal qualities for this position.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that your writing reflects the accuracy and professionalism expected in the role.
How to prepare for a job interview at Ongo Recruitment Ltd
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the opportunity to learn. Ongo is looking for an enthusiastic apprentice, so let your passion for the position shine through during the interview.
✨Demonstrate Your IT Skills
Since good IT skills, particularly in Microsoft Word and Excel, are essential for this role, be prepared to discuss your experience with these programs. You might even want to mention any relevant projects or tasks you've completed using these tools.
✨Highlight Customer Service Experience
Excellent customer service skills are crucial for this position. Think of examples from your past experiences where you provided great service or resolved issues effectively, and be ready to share those stories.
✨Prepare Questions About the Role
Show that you're proactive by preparing thoughtful questions about the apprenticeship and the responsibilities involved. This demonstrates your interest in the role and helps you understand what will be expected of you.