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- Tasks: Be the friendly face of OnFife, handling ticketing and customer enquiries.
- Company: Join Fife's largest cultural organisation, known for creativity and community spirit.
- Benefits: Enjoy a Living Wage, flexible hours, generous holidays, and discounted gym memberships.
- Other info: Great opportunity for career growth in a supportive and exciting workplace.
- Why this job: Make a real impact by providing excellent customer service in a vibrant environment.
- Qualifications: Experience in customer service and cash handling is essential; a cheerful attitude is a must!
The predicted salary is between 12 - 15 £ per hour.
Hours: 15 hours per week
Location: Rothes Halls
Job Reference: ON000612
We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting. We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.
The Role
We have an exciting opportunity for a Box Office Assistant to join our team at Rothes Halls on a fixed term basis. You’ll provide a friendly, efficient and effective first point of contact for OnFife customers and visitors. As part of the box office team, you’ll undertake duties including ticketing, cash handling, room and event enquiries, bookings administration and provide customer service information. You’ll help with the delivery of OnFife services and contribute to the ongoing development of OnFife.
We will expect you to have experience of working in a busy customer service environment and working with the public. Previous experience of cash handling and reconciliation procedures is essential. Previous box office or reception experience and experience of delivering a high level of customer service is desirable. You will be a friendly, cheerful person who puts the customer first, strives to provide an excellent experience to customers and visitors and who has a can-do attitude. You should be able to work independently, and as part of a team.
The closing date for applications is Thursday 7 May at 12pm. OnFife is an equal opportunities employer. We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.
Box Office Assistant in Glenrothes employer: Onfife
Contact Detail:
Onfife Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Box Office Assistant in Glenrothes
✨Tip Number 1
Get to know the company! Research OnFife and its values. When you understand what makes them tick, you can tailor your approach and show how you fit right in with their fearless, inviting, fair, and exciting culture.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral. Plus, it shows you're genuinely interested!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and cash handling. Think of examples from your past experiences that highlight your skills and can-do attitude. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Box Office Assistant in Glenrothes
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the friendly and cheerful side of you that matches our values. Don’t be afraid to show us why you’re excited about this role!
Tailor Your Experience: Make sure to highlight your experience in customer service and cash handling. We love seeing how your past roles have prepared you for this position, so be specific about your achievements and skills that relate to the Box Office Assistant role.
Keep It Clear and Concise: While we appreciate creativity, clarity is key! Make your application easy to read by using clear language and keeping it concise. This helps us quickly see why you’d be a great fit for our team at OnFife.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details and can consider you for the Box Office Assistant position. Plus, it’s super easy to do!
How to prepare for a job interview at Onfife
✨Know Your Stuff
Before the interview, make sure you understand OnFife's mission and values. Familiarise yourself with their events and services so you can speak confidently about how you can contribute to their goals as a Box Office Assistant.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think of specific situations where you went above and beyond for a customer, as this role is all about creating a welcoming atmosphere.
✨Be Ready for Cash Handling Questions
Since cash handling experience is essential, be prepared to discuss your previous roles involving cash management. Highlight your attention to detail and any reconciliation procedures you've followed to ensure accuracy.
✨Bring Your Cheerful Attitude
OnFife values a friendly and inviting approach, so let your personality shine through during the interview. Smile, maintain eye contact, and express your enthusiasm for the role and the organisation's mission.