At a Glance
- Tasks: Support venue operations and ensure a smooth experience for visitors at Carnegie Hall.
- Company: OnFife, Fife’s largest cultural organisation, known for creativity and community engagement.
- Benefits: Competitive pay, generous holiday allowance, flexible hours, and a local government pension scheme.
- Other info: Opportunity for training and growth in a dynamic, supportive environment.
- Why this job: Join a passionate team and contribute to making Fife's cultural spaces unforgettable.
- Qualifications: Customer service skills, time management, and a positive attitude are essential.
The predicted salary is between 14.27 - 14.27 £ per hour.
Contract Type: Temporary – 3 months
Grade: FC03
Hours: 15 hours per week
Salary: £25,604.23 – £26,786.83 per annum, pro-rata (£13.64 – £14.27 per hour) + unsocial allowance
Location: Carnegie Hall, Dunfermline
We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.
We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities.
The Role
We have an exciting opportunity for a Facilities Assistant to join our operations team. This is a temporary, part-time post for 15 hours a week – hours may change each week in line with business demands. Providing direct support to Venue Warden staff and Venue Management, you will undertake duties relating to the opening and closing and operation of the buildings and surrounding grounds, ensuring minimal disruption to the daily activities for users and providing direct customer engagement and support. The role is mainly based at Carnegie Hall Theatre, but you may be required to undertake duties at other locations.
We are looking for the successful candidate to be able to demonstrate working within organisational processes and procedures and have the ability to provide a high level of service and a positive, “can-do” attitude. Time management skills and a willingness to undertake regular training are a must. Due to the nature of the business, a knowledge of security and overall health and safety is important and you must be flexible to participate in out-of-hours alarm call out rotas. A high level of customer care and service is required at all times. A level of IT skills is essential for this role, as is a good level of fitness due to the physically demanding nature of the job.
How to Apply
If you would like to find out more information about this role before applying, please contact Erin Linton or Judith Smith, Assistant Venue Managers for an informal chat. Please email Erin at erin.linton@onfife.com or Judith at judith.smith@onfife.com to arrange this. The closing date for applications is Thursday 2 July at 5pm. OnFife is an equal opportunities employer. We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.
Facilities Assistant – Carnegie Hall in Dunfermline employer: Onfife
OnFife is an exceptional employer, offering a vibrant work culture that values creativity and community engagement. As Fife's largest cultural organisation, we provide our employees with generous benefits including a local government pension scheme, flexible working opportunities, and a commitment to the Living Wage. Join us at Carnegie Hall, where you can contribute to making a positive impact in the arts while enjoying opportunities for personal and professional growth in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Assistant – Carnegie Hall in Dunfermline
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Facilities Assistant – Carnegie Hall in Dunfermline
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Onfife
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Onfife. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
