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- Tasks: Assist visitors at Dunfermline Carnegie Library & Galleries and support community access to resources.
- Company: Join a vibrant team at OnFife, dedicated to culture and community.
- Benefits: Flexible hours, opportunity to work in a cultural hub, and gain valuable experience.
- Other info: Great opportunity for personal growth in a supportive environment.
- Why this job: Perfect for book lovers and culture enthusiasts wanting to make a difference.
- Qualifications: Customer-focused attitude and willingness to learn; flexibility is key.
The predicted salary is between 12 - 15 £ per hour.
Hours: 18 hours per week
Location: Dunfermline Carnegie Library & Galleries
Job Reference: ON000614
The Role
We have an exciting opportunity for a Cultural Services Assistant to join our team within Dunfermline Carnegie Library & Galleries. The post is for 18 hours and is fixed term for 6 months. You will have a basic work pattern; however, your days of working will flex to meet the business needs when required and will include weekend working.
You will work as part of a team and be the first point of contact for visitors to our libraries, reading room, museum, and galleries as well as our shop. The role varies from day to day and would suit someone who loves books, culture and helping support our community to access a range of resources.
We are looking for someone who puts the customer first, strives to provide an excellent experience to customers and visitors and who has a can-do attitude. We want you to have a flexible attitude and a willingness to learn. Flexibility will be required, and access to transport is necessary, as there may be travel throughout the region.
The closing date for applications is Thursday 21 May at 9:00am.
OnFife is an equal opportunities employer. We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.
Cultural Services Assistant – Dunfermline employer: Onfife
Contact Detail:
Onfife Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cultural Services Assistant – Dunfermline
✨Tip Number 1
Get to know the organisation! Before your interview, do a bit of research on Dunfermline Carnegie Library & Galleries. Understanding their mission and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for visitors, think about how you can demonstrate your commitment to providing an excellent experience. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Be flexible and ready to adapt! The job requires a can-do attitude and flexibility in your work pattern. During interviews, share examples of times when you've successfully adapted to changing circumstances or taken on new challenges.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s a great way to ensure your application gets noticed and shows that you’re keen to join our team at OnFife.
We think you need these skills to ace Cultural Services Assistant – Dunfermline
Some tips for your application 🫡
Show Your Passion for Culture: When writing your application, let your love for books and culture shine through! We want to see how you connect with our mission to support the community and provide an excellent experience for visitors.
Highlight Your Customer Service Skills: Make sure to emphasise any previous experience you have in customer service. We’re looking for someone who puts the customer first, so share examples of how you've gone above and beyond to help others.
Flexibility is Key: Since the role requires a flexible attitude, mention any experiences where you've adapted to changing situations or worked varied hours. This will show us that you're ready to meet the business needs when required!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Dunfermline Carnegie Library & Galleries.
How to prepare for a job interview at Onfife
✨Know Your Role
Make sure you understand the responsibilities of a Cultural Services Assistant. Familiarise yourself with the library, museum, and gallery services offered at Dunfermline Carnegie Library & Galleries. This will help you demonstrate your enthusiasm for the role and how you can contribute to the team.
✨Showcase Your Customer Service Skills
Since this role is all about putting customers first, think of examples from your past experiences where you've provided excellent customer service. Be ready to discuss how you handled difficult situations or went above and beyond to help someone. This will show that you have the right attitude for the job.
✨Flexibility is Key
Highlight your willingness to adapt to changing schedules and tasks. Since the role requires flexibility in working hours, including weekends, be prepared to discuss how you manage your time and commitments. This will reassure them that you're ready to meet the business needs.
✨Passion for Culture and Community
Express your love for books, culture, and community engagement. Share any relevant experiences or interests that align with the mission of the library and galleries. This will help you connect with the interviewers and show that you're genuinely interested in making a positive impact.