At a Glance
- Tasks: Lead the facilities team and ensure smooth operations at a private patient day-case centre.
- Company: Join a world-class healthcare facility focused on patient care and operational excellence.
- Benefits: Enjoy a full-time role with flexible hours and opportunities for professional development.
- Other info: Ideal for those passionate about facilities management in a healthcare setting.
- Why this job: Be part of a dynamic team making a real impact in healthcare and sustainability.
- Qualifications: Must have a relevant diploma, leadership experience, and knowledge of healthcare compliance standards.
The predicted salary is between 42000 - 60000 £ per year.
Facilities Manager - Cambridge - Reference – Welbeck Centre
We are seeking a dynamic and experienced Facilities Manager to provide overall ownership and the day-to-day oversight of the safe, legal and smooth operation of our unique, private patient day-case centre and being part of the on-going development of our world class facility. This position is pivotal in managing the delivery of facilities services for the centre, by leading and line managing an in-house facilities team, whilst overseeing a third-party provider for hard and soft FM services under group-managed contracts. This is role is line managed by the Operations Director but is supported by the Welbeck Group Capital Projects, Procurement and Finance Teams as well as subject matter experts (SMEs) for Infection Prevention and Control (IPC), water safety and ventilation.
- Location: Cambridge
- Full Time
Job Responsibilities
You will work predominantly Monday-Friday around the core hours of 9-6pm, however will need to be flexible to meet the needs of the centre which has extended opening hours and potential for weekend services. This role will have to manage out of hour contractors and, if required to attend at these times, would need to plan this as part of your core hours. You will be leading on the facility management as the single point of contact for all engineering, building services and maintenance matters, maintaining high standards of operational performance, health and safety and cleanliness. Your focus will be proactive management of all facilities management function, monitoring and driving performance through KPIs and SLAs. There will also be a requirement to manage all on-site visiting contractors, including liaising and coordinating with clinical departments and specialist medical equipment companies. You will have responsibilities as part of this role to be the Health and Safety Lead for the centre and for key compliance areas including water safety, fire safety, electrical safety, and medical gases.
Operational Facilities Management
• Manage maintenance teams, contractors, and service partners to deliver planned and reactive maintenance, ensuring optimal building performance and minimal disruption to clinical activity
• Monitor service delivery standards for cleaning, portering, front of house, waste, security, grounds maintenance and car park management
• Maintain a robust system of documentation, permits, safety logs, and compliance records in line with audit requirements
Regulatory Compliance and Safety
• Ensure full compliance with all statutory and regulatory requirements, including HTMs, HBNs, HSE, CQC, fire safety, legionella control, and environmental health standards
• Lead the development and testing of emergency plans, business continuity strategies, and site safety protocols
• Oversee all requirements for Health and Safety management under the centre governance structure, including training, KPIs, reporting and managing all actions from an external auditor
Workforce Leadership and Development
• Attract, retain, and develop a high-performing facilities team, fostering a positive open culture of accountability, learning, and growth where staff feel confident to speak up
• Provide effective line management and coaching, including involvement in all HR procedures such as disciplinary or capability procedures where required and supported by the Welbeck HR Team
• Ensure all team members are up to date with mandatory training as well as guest experience and brand awareness training
Project and Capital Works Management
• Support the central Welbeck teams on the planning, execution, and evaluation of capital projects, refurbishments, and infrastructure upgrades
• Ensure capital works are delivered on time, within budget, and to agreed quality and safety standards
• Liaise with architects, contractors, consultants, and regulatory bodies to ensure the smooth delivery of projects
Sustainability and Energy Efficiency
• Drive sustainability initiatives across the estate, including energy reduction, waste management, and sustainable procurement
• Monitor and report on energy consumption, costs and carbon footprint data, identifying opportunities to improve environmental performance
• Support the centre’s contribution to organisational environmental and carbon reduction goals
Financial Management and Risk Oversight
• Manage the facilities budget effectively, ensuring efficient utilisation of physical and financial resources, value for money, and financial control
• Identify and mitigate estates-related risks, maintaining the centre’s risk register in collaboration with clinical and operational teams
• Ensure all estates-related incidents and compliance issues are reported, investigated, and resolved appropriately
Experience / Qualifications / Skills
Essential
• Higher National Diploma in facilities management or engineering related field
• MIWFM professional qualification (Level 2 or above) or equivalent qualification in estates, facilities, engineering, or building services management
• IOSH or NEBOSH qualification
• Leadership experience in facilities management within a healthcare or highly regulated environment
• Experience managing sub-contractors and minor works
• Strong knowledge of healthcare-specific compliance standards (e.g. HTMs, HBNs, CQC, fire safety, water safety, ventilation)
• Familiarity with CAFM systems and estates performance reporting
• Financial and budget management skills with an understanding of cost control and resource planning
• Experience of risk management, governance frameworks and health and safety regulations
• The successful candidate will be able to demonstrate excellence in:
o Leadership & people managementskillswithin a multi-disciplinary team
o Adaptabilityand agility
o Communications skills - presenting, influencing, persuading and negotiating
o Collaboration – building partnerships and strategic working relationships
o Integrity and resilience
o Problem solving skills
o Planning, organisation and delegation skills
Desirable
• Certified Facility Manager Accreditation
• Experience in a healthcare setting or a similar establishment either NHS or private
• Qualifications in fire safety or fire risk assessment training
• Knowledge of energy and sustainability frameworks applicable to healthcare facilities
• Previous involvement in capital projects, maintenance contracts, and health & safety system
Facilities Manager - Cambridge employer: Onewelbeck
At our Cambridge-based private patient day-case centre, we pride ourselves on being an exceptional employer that fosters a culture of accountability, learning, and growth. Our Facilities Manager role offers the opportunity to lead a dedicated in-house team while collaborating with various departments to ensure the highest standards of operational performance and safety. With a focus on employee development, sustainability initiatives, and a supportive work environment, we are committed to providing meaningful and rewarding employment for those looking to make a difference in healthcare facilities management.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Manager - Cambridge
✨Tip Number 1
Network with professionals in the facilities management sector, especially those with experience in healthcare. Attend industry events or join relevant online forums to connect with potential colleagues and learn about the latest trends and challenges in the field.
✨Tip Number 2
Familiarise yourself with the specific compliance standards mentioned in the job description, such as HTMs and CQC regulations. This knowledge will not only help you during interviews but also demonstrate your commitment to maintaining high operational standards.
✨Tip Number 3
Prepare to discuss your leadership style and experiences managing teams in a regulated environment. Think of specific examples where you've successfully led a team through challenges, as this role requires strong people management skills.
✨Tip Number 4
Research the Welbeck Centre and its operations thoroughly. Understanding their mission, values, and recent developments will allow you to tailor your conversations and show genuine interest in contributing to their success.
We think you need these skills to ace Facilities Manager - Cambridge
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in facilities management, particularly within healthcare settings. Emphasise your leadership skills and any specific qualifications that align with the job description.
Craft a Compelling Cover Letter:Write a cover letter that addresses the key responsibilities of the role. Use specific examples from your past experience to demonstrate how you meet the requirements, especially in areas like compliance, team management, and project oversight.
Highlight Relevant Qualifications:Clearly list your qualifications such as MIWFM, IOSH, or NEBOSH certifications. Mention any additional training related to health and safety, fire safety, or sustainability that would be beneficial for the role.
Showcase Problem-Solving Skills:In your application, provide examples of how you've successfully managed challenges in facilities management. This could include handling contractor issues, ensuring compliance, or improving operational efficiency.
How to prepare for a job interview at Onewelbeck
✨Know Your Compliance Standards
Familiarise yourself with healthcare-specific compliance standards such as HTMs, HBNs, and CQC regulations. Be prepared to discuss how you have ensured compliance in previous roles, as this is crucial for the Facilities Manager position.
✨Demonstrate Leadership Skills
Prepare examples that showcase your leadership experience, particularly in managing teams within a healthcare or regulated environment. Highlight how you've fostered a positive culture and handled HR procedures effectively.
✨Showcase Financial Acumen
Be ready to discuss your experience with budget management and financial control. Provide specific examples of how you've managed resources efficiently and delivered value for money in past roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage risks. Think of situations where you've successfully navigated challenges related to facilities management, especially in a healthcare setting.
