Center Director

About OneWelbeck

Healthcare organisations worldwide need to transform. The old models no longer work, and the system needs to be rebuilt to meet patient needs effectively and efficiently. Welbeck Health Partners is developing new models to meet these challenges, including specialised clinic models designed around the patient, supported by teams of internationally renowned doctors. Our London flagship OneWelbeck in the West End of London is a specialist facility with nine floors of minimally invasive day surgery and outpatient diagnostics. OneWelbeck was founded by doctors and healthcare leaders who believe there is a better way to deliver care. We are driving excellence and improving patient outcomes by breaking down the barriers that exist in today's healthcare system.

Summary

We are seeking an ambitious, dynamic Centre Director to lead a unique, private patient ‘One-stop-shop’ Digestive Health Clinic that is located on Welbeck Street in Central London.

Opportunity

We are looking for an outstanding Centre Director to manage the Digestive Health Centre at 1 Welbeck Street, London. This is an exciting opportunity for an experienced healthcare manager to work with a group of leading gastroenterologists and colorectal consultants to operate and develop this diagnostic centre. You will take responsibility for managing the following aspects of the centre:

• Operations: Accountability for the day-to-day management of the centre. Ensuring that all administrative and clinical staff are effectively organised and managed to provide an efficient infrastructure that enables delivery of top-quality care.
• Commercial & Financial: Identify opportunities to grow the centre revenue and profitability. To be responsible for managing the centre’s budget and to be involved in financial planning.
• Quality assurance & performance improvement: Ensuring the centre’s activities and records adhere to regulatory requirements; evaluating performance and developing action plans for improvement. Facilitating communication and problem solving to establish effective working relationships between clinicians and centre staff. Develop a culture of continuous improvement that focuses on quality and patient satisfaction.
• People management: Selecting, orientating, supervising, and evaluating the performance of all staff. Maintaining standards of performance and assisting in the development and completion of personal development plans for all staff members.
• Training & development: Actively seeking opportunities to continually develop own knowledge and that of the unit staff.
• Regulatory, governance & safety: Ensure appropriate processes and outcome management are in place to meet the requirements of all accreditation bodies, including but not limited to CQC, in the role as registered manager for the centre.

Profile

• Extensive knowledge of Digestive Diseases and Colorectal conditions, diagnostic tests, and outpatient procedures.
• Experience in healthcare management including all aspects of an independent clinical practice (e.g. admin, operations, commercial).
• A minimum of a bachelor’s degree in healthcare or a related field.
• Recognised management training/qualification is desirable.
• An understanding of regulatory requirements & compliance in the healthcare industry.
• A commitment to providing the highest-quality patient care and an ability to maintain and improve standards of care in a complex and dynamic environment.
• Strong analytical skills and an ability to make data driven decisions and identify areas for improvement.
• Effective communication skills, with the ability to work collaboratively with internal stakeholders and external partners.

The successful candidate will be able to demonstrate excellence in:

• Leadership & people management skills.
• Financial management.
• Adaptability and agility.
• Communications skills - presenting, influencing, persuading, and negotiating.
• Collaboration – building partnerships and strategic working relationships.
• Integrity and resilience.
• Problem solving skills.
• Planning, organisation, and delegation skills.

Salary & benefits

Competitive salary (experience dependent) & employee benefits. Attractive performance-linked incentives.

To apply, please email your current CV and cover letter to charlotte.summers@welbeckhealth.com