At a Glance
- Tasks: Lead a dynamic team to enhance customer success and satisfaction across APAC and the Middle East.
- Company: Join OneTrust, a leader in privacy and security solutions.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for growth.
- Other info: Be part of a collaborative culture focused on operational excellence.
- Why this job: Make a real difference by driving customer outcomes in a fast-paced environment.
- Qualifications: Experience in customer success and strong leadership skills required.
The predicted salary is between 63000 - 77000 £ per year.
OneTrust is seeking a Manager, Customer Success, Scaled Accounts in a high-volume, lighter-touch model to protect ARR and drive strong customer outcomes across APAC and Middle East regions. You will build and lead an India-based scaled CS team, bridging digital coverage with scalable human support while maintaining operational excellence and customer satisfaction.
The role emphasizes programmatic, repeatable engagement, lower-cost coverage, and close collaboration with Sales, Renewals, ECS.
Scaled Accounts Customer Success Manager employer: OneTrust
OneTrust is an exceptional employer that prioritises the well-being and growth of its employees, offering comprehensive healthcare coverage, flexible PTO, and generous parental leave. With a vibrant office-first culture that fosters collaboration and innovation, employees are empowered to thrive in their roles while contributing to meaningful work in the rapidly evolving field of data privacy. The company also invests in career development opportunities and supports continuous learning, making it an ideal place for professionals looking to advance their careers in a supportive environment.
