At a Glance
- Tasks: Lead and optimise revenue operations, driving efficiency across Marketing, Sales, and Customer Experience.
- Company: Onetrace is a market-leading software company focused on fire protection subcontractors in the UK.
- Benefits: Enjoy hybrid working, private medical insurance, and a dog-friendly office environment.
- Other info: Join a supportive culture that values growth and offers opportunities for remote work abroad.
- Why this job: Be part of a dynamic team shaping the future of subcontractor software with your innovative ideas.
- Qualifications: Experience in Revenue or Sales Operations in a B2B SaaS environment; strong analytical and communication skills required.
The predicted salary is between 42000 - 84000 € per year.
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Direct message the job poster from Onetrace
Job Title: Revenue Operations Manager
Department: Growth
Basis: Full-time, permanent
Location: Canary Wharf, London - WeWork (Hybrid Remote)
Reporting to: Head of Commercial & Strategy
Great products start with great people.
Our relentless focus on user experience has been the cornerstone of our growth, helping us become the market leading software for fire protection subcontractors across the UK.
We’ve grown by staying obsessed with building software that actually works for the subcontractors on the ground; fast, intuitive, and simple to use.
We’re now gearing up for our next chapter: expanding into new trades and taking Onetrace global. We’re bootstrapped, profitable, and driven by a clear mission - to lead the digital transformation for subcontractors, one trade at a time.
Come be part of a team that’s smart, ambitious, and comfortable in the chaos of growth - where your ideas matter, and your work shapes what comes next.
Want to learn more about our journey? Check out our LinkedIn page.
About the role
We are looking for our first Revenue Operations Manager to join the team at Onetrace. This role will be responsible for building and leading the revenue operations function from the ground up. The key responsibilities are to drive operational efficiency, data-driven decision making, and process optimisation across Marketing, Sales, and Customer Experience.
You will own the systems, reporting, and workflows that power the entire revenue engine, enabling commercial teams to perform at their highest potential. By combining strategic insight with hands-on execution, you will play a critical part in unlocking growth opportunities, enhancing performance, and supporting Onetrace\'s go-to-market scale-up.
What you’ll do
As a Revenue Operations Manager, you\'ll be instrumental in building and optimising our revenue engine.
Your core responsibilities will include:
- You’ll collaborate closely with Sales, Marketing, Experience, and Finance to align teams, improve processes, and drive revenue performance
- Own and optimise our GTM tech stack, including HubSpot, Planhat, Intercom, Aircall, and other tools; ensuring systems are well integrated, scalable, and driving value
- Take responsibility for CRM data integrity, system configurations, and identifying new tools (including AI-powered solutions) to improve efficiency and decision-making
- Build and maintain reporting and dashboards that surface key insights across the revenue funnel, enabling data-driven decisions at every level
- Analyse performance metrics to identify bottlenecks, surface opportunities, and inform forecasting, territory planning and compensation strategies
- You\'ll optimise processes for customer onboarding, health scoring, risk management, and value realisation, directly impacting adoption, engagement, and retention. This also includes streamlining workflows for renewals, upsell opportunities, and fostering customer advocacy programs
- Act as the central connector across go-to-market teams - ensuring shared goals, consistent reporting, and a seamless customer experience from acquisition through expansion
What we’re looking for
- Experience in Revenue or Sales Operations within a B2B SaaS or tech-driven environment
- Strong analytical skills, with a track record of building dashboards and working with commercial KPIs
- Solid commercial acumen and understanding of how RevOps drives growth and retention
- Proven ability to build scalable processes across the full customer lifecycle
- Strategic thinker with strong analytical skills, able to translate data into actionable insights and continuous improvements
- Proficient in CRM (HubSpot required, Planhat a plus) and BI tools, with experience navigating ambiguity in fast-growing environments
- Excellent communicator and stakeholder manager, capable of aligning cross-functional teams and influencing decisions
- Experience driving process alignment across distributed or global commercial teams
- Knowledge of GDPR, data governance, and privacy best practices related to commercial systems and customer data
- Proficient in SQL; experienced with BI tools
What we offer
- Private medical insurance with Bupa
- Season ticket loan scheme
- Employee assistance programme
Ways of Working
- Dog-friendly office
- Hybrid working options
- Remote work abroad opportunities
Equipment
- We’ll set you up with an Apple MacBook and all the necessary software
- Standing desk (when based in the office)
- Tech accessories and Onetrace merch
- Socials
- Regular team socials and company events
Your Growth
- Joining our agile team means you’ll gain hands-on experience, working closely with talented colleagues, and develop your skills in a supportive environment focused on growth
Onetrace is committed to diversity in the workplace and proud to be an equal opportunity employer. If you require a reasonable adjustment, please contact us. All information will be kept confidential and will only be used for applying a reasonable adjustment.
Please note that our office is a dog-friendly environment. Candidates should be aware that dogs are present in the workplace, which may include shared spaces. If you have allergies or concerns, please let us know in advance.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Business Development and Strategy/PlanningIndustries
Software Development
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#J-18808-LjbffrRevenue Operations Manager in London employer: Onetrace
At Onetrace, we pride ourselves on being an exceptional employer, offering a dynamic work culture that thrives on innovation and collaboration. Located in the vibrant Canary Wharf, our hybrid working model allows for flexibility while fostering a supportive environment where your contributions directly impact our growth journey. With a commitment to employee development, competitive benefits like private medical insurance, and a dog-friendly office, we ensure that our team members feel valued and empowered to excel in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Revenue Operations Manager in London
✨Tip Number 1
Familiarise yourself with the tools mentioned in the job description, especially HubSpot and Planhat. Having hands-on experience or even a basic understanding of these platforms will give you an edge during discussions with the hiring team.
✨Tip Number 2
Showcase your analytical skills by preparing examples of how you've used data to drive decisions in previous roles. Be ready to discuss specific metrics you've tracked and how they influenced revenue growth or operational efficiency.
✨Tip Number 3
Research Onetrace's current market position and their plans for expansion. Understanding their mission and how you can contribute to their growth will help you align your answers with their goals during any interviews.
✨Tip Number 4
Network with current employees or industry professionals who have experience in Revenue Operations. Engaging in conversations about their experiences can provide valuable insights and potentially lead to referrals.
We think you need these skills to ace Revenue Operations Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in Revenue or Sales Operations, particularly within a B2B SaaS environment. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter:In your cover letter, express your passion for driving operational efficiency and data-driven decision-making. Mention specific tools you have experience with, like HubSpot, and how you've used them to optimise processes.
Showcase Analytical Skills:Provide examples of how you've built dashboards or worked with commercial KPIs in previous roles. Highlight any experience you have with SQL and BI tools, as these are crucial for the position.
Demonstrate Communication Skills:Since the role requires excellent communication and stakeholder management, include examples of how you've successfully aligned cross-functional teams in past projects. This will show your ability to influence decisions and drive collaboration.
How to prepare for a job interview at Onetrace
✨Understand the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Revenue Operations Manager. Familiarise yourself with the tools mentioned in the job description, like HubSpot and Planhat, and be ready to discuss how you've used similar systems in the past.
✨Showcase Your Analytical Skills
Since this role requires strong analytical skills, prepare examples of how you've used data to drive decisions in previous roles. Be ready to discuss specific metrics you've tracked and how they influenced your strategies.
✨Demonstrate Cross-Functional Collaboration
This position involves working closely with various teams. Prepare to share experiences where you've successfully aligned different departments towards common goals, highlighting your communication and stakeholder management skills.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges in revenue operations and how you would approach them, especially in a fast-growing environment like Onetrace.
