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For Companies At a Glance
- Tasks: Assist in managing warehouse operations and provide office support.
- Company: Join a dynamic team in a thriving warehouse environment in Basildon.
- Benefits: Enjoy a competitive salary, health cash plan, and generous annual leave.
- Why this job: Be part of a collaborative team and make impactful changes in a fast-paced setting.
- Qualifications: 3-5 years experience in an office/warehouse role with strong customer service skills.
- Other info: Work Monday to Friday with flexible shift patterns and opportunities for growth.
The predicted salary is between 21500 - 25500 £ per year.
Job Description
The Role: Warehouse Administrator
This role is to assist in the smooth running of our clients warehouse based in Basildon. Providing office and computer support services to the warehouse and when work permits assisting within the warehouse at peak times.
Key Duties and Responsibilities
- Managing and updating SOPS where required
- Order processing and management of key reports for both the warehouse and customers.
- Client Liaison and escalation point for problems within the warehouse facility
- Arranging shipments with Transport Team based on customer requirements
- Support the team in their daily duties
- Address service failures and analyse root cause with warehouse supervisor
- Booking in of all incoming stock and storing in a safe manner
- Develop a strong understanding of our inhouse software to improve routines
Person Specification:
- Minimum 3-5 years experience in a joint office/warehouse facility
- Excellent Customer Service skills
- Can provide constructive feedback
- Able to produce good quality professional documents
- A great team player
- Takes responsibility for developing their own ability
- Delivers their tasks and processes with limited oversight from management.
- Clear communications skills, with the ability to influence others
- Confidence to make innovative changes to achieve business success
The Package
- £25,000 – £30,000 depending on experience
- Monday to Friday 7.5 hours a week on shift pattern 6am-6pm
- Annual leave; 31 days Increases after 3 years service by 1 day a year, up to a further 5 days
- Health cash plan service
- Pension scheme
Warehouse Administrator employer: OnetoOne Personnel
Contact Detail:
OnetoOne Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Administrator
✨Tip Number 1
Familiarise yourself with warehouse management systems and software. Since the role requires a strong understanding of in-house software, showcasing your ability to quickly learn and adapt to new technologies can set you apart.
✨Tip Number 2
Brush up on your customer service skills. As you'll be liaising with clients and addressing service failures, demonstrating your ability to handle customer interactions effectively will be crucial during interviews.
✨Tip Number 3
Prepare examples of how you've contributed to team success in previous roles. Being a great team player is essential, so think of specific instances where your input made a difference.
✨Tip Number 4
Showcase your problem-solving skills. The role involves addressing service failures and analysing root causes, so be ready to discuss how you've tackled challenges in past positions.
We think you need these skills to ace Warehouse Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in both office and warehouse environments. Emphasise your customer service skills and any specific software knowledge that aligns with the job description.
Craft a Strong Cover Letter: In your cover letter, address how your previous roles have prepared you for the responsibilities listed in the job description. Mention your ability to manage reports and liaise with clients effectively.
Showcase Problem-Solving Skills: Provide examples in your application of how you've addressed service failures or improved processes in past roles. This will demonstrate your capability to handle challenges in the warehouse setting.
Highlight Teamwork and Communication: Since the role requires collaboration with various teams, include instances where you've successfully worked as part of a team and communicated effectively to influence outcomes.
How to prepare for a job interview at OnetoOne Personnel
✨Know the Job Inside Out
Make sure you thoroughly understand the role of a Warehouse Administrator. Familiarise yourself with key duties like order processing, client liaison, and managing reports. This will help you answer questions confidently and demonstrate your suitability for the position.
✨Showcase Your Customer Service Skills
Since excellent customer service is crucial for this role, prepare examples from your past experiences where you've successfully handled customer queries or resolved issues. This will highlight your ability to maintain strong client relationships.
✨Demonstrate Teamwork and Initiative
Be ready to discuss how you've worked effectively in a team and taken responsibility for your tasks. Share instances where you've contributed to team success or made innovative changes that improved processes, as this aligns with the company's values.
✨Prepare Questions for the Interviewer
Having thoughtful questions prepared shows your interest in the role and the company. Ask about the warehouse's operations, team dynamics, or opportunities for professional development. This not only helps you gauge if it's the right fit but also leaves a positive impression.
