Operations Director

Operations Director

Chelmsford Full-Time 80000 - 120000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead two high-impact divisions and drive operational excellence in a thriving organisation.
  • Company: Dynamic company seeking a visionary Operations Director to shape strategy and elevate performance.
  • Benefits: Competitive salary, company car, pension, private medical insurance, and generous holiday allowance.
  • Why this job: Make a real impact by transforming operations and leading high-performing teams.
  • Qualifications: 10+ years in senior management with strong leadership and project management skills.
  • Other info: Fast-paced environment with opportunities for professional development and growth.

The predicted salary is between 80000 - 120000 £ per year.

Job Description

Operations Manager

Brentwood | £100,000 – £120,000 | Mon 8:00 – 17:00

About the role

One to One Personnel are on the lookout for a bold and visionary Operations Director to take the reins of two high-impact divisions within a thriving organisation. This isn’t just a leadership role, it’s a chance to shape strategy, elevate performance, and drive transformation from the inside out. Reporting directly to the Managing Director, you’ll be the heartbeat of operational delivery, ensuring every client journey, from first contact to final handover, is seamless, efficient, and exceptional.

If you thrive in fast-paced environments, love building high-performing teams, and have a passion for turning challenges into opportunities, this is your moment. Step into a role where your decisions matter, your leadership inspires, and your impact is felt across the business. Ready to lead with purpose and make your mark? We’d love to hear from you!

Key Responsibilities

Client Delivery & Relationship Management

  • Oversee end-to-end service delivery across both divisions
  • Build and maintain strong client relationships to ensure satisfaction and repeat business
  • Identify and develop new business opportunities to drive growth

Project & Resource Management

  • Lead multi-disciplinary projects involving internal teams, subcontractors, and partners
  • Plan and forecast resources to maintain balanced workloads and consistent productivity

Operational Excellence

  • Implement systems and procedures to enhance efficiency
  • Monitor service delivery and identify areas for improvement
  • Oversee supply chain operations to maximise profitability and customer satisfaction

Financial & Commercial Collaboration

  • Partner with the Commercial Director to deliver projects within agreed profit margins and business goals

Leadership & Team Development

  • Line manage department heads across operations, health & safety, and logistics
  • Conduct performance reviews and foster a culture of accountability and growth

Health & Safety Compliance

  • Take overall responsibility for Health & Safety across all operational activities
  • Ensure full compliance with legislation and promote a safety-first culture

What you’ll need

Essential:

  • Minimum 10 years’ experience in senior management roles, ideally with Director-level exposure
  • Proven success in leading teams within fast-paced, service-driven environments
  • Strong leadership, organisational, and project management capabilities
  • Excellent communication and stakeholder management skills
  • High attention to detail and commitment to quality
  • Experience in contract development, negotiation, and review

Desirable:

  • Bachelor’s degree in Operations, Business Management, or related field
  • ILM Level 7 qualification
  • Familiarity with JCT and similar contract frameworks
  • Willingness to undertake further professional development

What’s in it for you?

  • £100,000 to £120,000 depending on experience
  • Monday to Friday 8:00am – 5:00pm
  • Company car
  • Company Pension
  • Onsite parking
  • Lie insurance four times salary
  • Private medical insurance via Bupa
  • Profit Sharing
  • Sick pay – after 3 months’ probation
  • 24 days holiday plus Christmas closure

Operations Director employer: OnetoOne Personnel

Join a dynamic and innovative organisation as an Operations Director in Brentwood, where your leadership will directly influence operational excellence and client satisfaction. With a strong focus on employee growth, the company offers a supportive work culture that values accountability and collaboration, alongside competitive benefits such as a company car, private medical insurance, and profit sharing. This is not just a job; it's an opportunity to make a meaningful impact while enjoying a balanced work-life schedule.
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Contact Detail:

OnetoOne Personnel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Director

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Operations Director role. You never know who might have the inside scoop on opportunities that aren't even advertised yet.

✨Tip Number 2

Prepare for interviews by researching the company thoroughly. Understand their operations, values, and recent projects. This will help you tailor your responses and show them you're genuinely interested in making an impact.

✨Tip Number 3

Practice your leadership stories! Be ready to share specific examples of how you've driven transformation and built high-performing teams. This is your chance to shine and demonstrate your fit for the role.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Operations Director

Leadership Skills
Client Relationship Management
Project Management
Resource Planning
Operational Excellence
Financial Acumen
Health & Safety Compliance
Communication Skills
Stakeholder Management
Attention to Detail
Negotiation Skills
Team Development
Strategic Thinking
Problem-Solving Skills

Some tips for your application 🫡

Show Your Leadership Style: When writing your application, let us see your unique leadership style shine through. Share specific examples of how you've led teams and driven transformation in previous roles. We want to know how you inspire others and tackle challenges head-on!

Tailor Your Experience: Make sure to tailor your application to highlight your experience in fast-paced, service-driven environments. We’re looking for someone who can hit the ground running, so emphasise your relevant skills and achievements that align with the Operations Director role.

Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that showcases your qualifications without unnecessary fluff!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you and see how you can make an impact with us!

How to prepare for a job interview at OnetoOne Personnel

✨Know Your Operations Inside Out

Before the interview, dive deep into the company's operations. Understand their service delivery processes and how they manage client relationships. This knowledge will help you demonstrate your expertise and show that you're ready to take charge.

✨Showcase Your Leadership Style

Be prepared to discuss your leadership approach and how you've successfully managed teams in the past. Share specific examples of how you've built high-performing teams and fostered a culture of accountability and growth.

✨Prepare for Scenario-Based Questions

Expect questions that ask how you'd handle specific operational challenges. Think about past experiences where you've turned challenges into opportunities and be ready to articulate your thought process and decision-making skills.

✨Highlight Your Financial Acumen

Since the role involves financial collaboration, be ready to discuss your experience with budget management and profit margins. Share examples of how you've successfully delivered projects within financial constraints while maximising profitability.

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