At a Glance
- Tasks: Lead multi-site clinical engineering operations and ensure high standards of medical equipment services.
- Company: HCA, a leader in healthcare with a focus on patient safety and compliance.
- Benefits: Private healthcare, pension scheme, flexible work environment, and electric car schemes.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a real impact in healthcare by managing critical medical equipment and leading dedicated teams.
- Qualifications: Degree in Management, extensive biomedical experience, and strong leadership skills.
The predicted salary is between 60000 - 75000 € per year.
HCA Sites Manager London Area | Hybrid with UK Travel | Monday to Friday | 37.5 Hours
Are you an experienced Clinical Engineering leader ready to take ownership of multi-site operations in a patient-critical environment? This is your opportunity to play a pivotal role in delivering safe, compliant and high-performing medical equipment services across HCA sites.
Purpose Of The RoleThe role requires an Equipment Management Professional to deliver Clinical Engineering support across HCA sites nationally, ensuring the safe, effective and compliant management of medical equipment. The post holder will lead and manage Service Managers, Engineers and onsite administrators to meet contractual SLA requirements and maintain high standards of service delivery. They will be responsible for driving continuous improvement and for the development and implementation of policies, processes, clinical governance frameworks and quality systems.
Must Have Experience & Skills- Proven experience as a Clinical Engineering leader
- Strong knowledge of medical equipment and its application within patient-critical environments
- A successful track record of managing multidisciplinary teams
- Experience delivering services across multiple sites
- Strong experience developing and implementing policies, processes, and quality systems
- Excellent communication and stakeholder engagement skills
- Strong commercial awareness and understanding of service delivery performance
- The ability to lead proactively with accountability and professionalism
- A passion for motivating teams and driving continuous improvement
- The confidence to perform effectively within a fast-paced healthcare environment
- 3 Years UK based relevant experience
- Overall management and performance of the team in delivering safe and effective clinical services.
- Achieving required KPI targets in line with customer SLA arrangements.
- Leading the development and implementation of policies, processes and quality systems relating to medical devices.
- Reviewing and updating existing procedures and developing a robust system for all aspects of clinical equipment management.
- Line management and supervision of the team, including setting objectives, conducting appraisals, planning work schedules and providing mentoring and support, with full backing from the Operations Manager.
- Ensuring good practice in equipment management, including planned and reactive maintenance, asset lifecycle management and service contract monitoring.
- Recruiting, inducting, developing and supporting staff to achieve high levels of productivity.
- Working with and supporting the Operations Manager to exceed contract KPIs and ensure customer satisfaction.
- Supporting customers as required to minimise disruption to hospital operations.
- Building long-term relationships with customers, subcontractors and staff to ensure responsiveness and support.
- Leading on customer escalations and ensuring complaints are dealt with promptly.
- Working alongside contract and account managers to ensure customer requests are met.
- Supervising and taking responsibility for the investigation of incidents involving medical devices.
- Acting as the lead point of contact with MHRA, CQC, Health & Safety and other regulators, and implementing procedures to ensure compliance.
- Conducting audits of clinical equipment, database content and record accuracy.
- Travelling to sites as required to support team engagement and customer relationships.
- Undertaking any other duties that support the smooth operation and delivery of the service.
- Contributing to the development of annual operating budgets for assigned contracts and monitoring performance against budget.
- Supporting the Operations Manager and deputising as required for wider business projects.
- Degree in Management or equivalent experience
- HND Electronics or equivalent
- Managerial experience (>5 years)
- Biomedical experience (>10 years)
- Membership of RCT or IPEM (Desirable)
- Experience with medical device management theory and policies
- Customer focussed, confident meeting senior customer management
- Computer literate (Windows) to include Microsoft Office
- Excellent Influencing and negotiation skills
- Strong interpersonal & communication skills
- Detailed up-to-date knowledge of managing a wide range of medical equipment, including technical understanding
- Able to work as part of a team or alone
- Able to work to a deadline on various projects
- Exceptional levels of personal responsibility
- Strong aptitude for dealing with ambiguity, maturity, resilience and the ability to stay calm under pressure
- People management skills: persuasion, negotiation and appropriate authoritative influence
- Private healthcare
- Employee Assistance Programme
- Pension scheme & salary sacrifice options
- Electric car and cycle-to-work schemes
- Flexible, supportive work environment
Ready to Make an Impact? Apply now and take the next step in your Clinical Engineering leadership career. Contact Louise at 121 Personnel.
HCA Sites Manager employer: OnetoOne Personnel
HCA is an exceptional employer that prioritises the well-being and professional growth of its employees, offering a flexible and supportive work environment in the heart of London. With comprehensive benefits such as private healthcare, an Employee Assistance Programme, and opportunities for career advancement, HCA fosters a culture of continuous improvement and teamwork, making it an ideal place for Clinical Engineering leaders to thrive and make a meaningful impact in patient care.
StudySmarter Expert Advice🤫
We think this is how you could land HCA Sites Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and engineering sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to clinical engineering and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to team management and policy implementation. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your achievements effectively.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace HCA Sites Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership in clinical engineering and any relevant multi-site management experience to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the HCA Sites Manager role. Share specific examples of how you've driven continuous improvement and managed teams effectively in the past.
Showcase Your Communication Skills:Since excellent communication is key for this role, ensure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your ability to engage stakeholders.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at OnetoOne Personnel
✨Know Your Stuff
Make sure you brush up on your knowledge of medical equipment and its application in patient-critical environments. Be ready to discuss specific examples from your experience that demonstrate your expertise in clinical engineering and how you've managed multidisciplinary teams.
✨Showcase Your Leadership Skills
Prepare to talk about your managerial experience, especially how you've led teams to meet KPIs and improve service delivery. Think of concrete examples where you motivated your team or implemented successful policies and processes.
✨Engage with Stakeholders
Since excellent communication is key, practice how you'll engage with various stakeholders. Be ready to discuss how you've built long-term relationships with customers and subcontractors, and how you handle escalations and complaints effectively.
✨Demonstrate Your Problem-Solving Ability
In a fast-paced healthcare environment, being calm under pressure is crucial. Prepare to share instances where you've dealt with ambiguity or resolved incidents involving medical devices, showcasing your resilience and decision-making skills.
