At a Glance
- Tasks: Provide 1st and 2nd line IT support across a multi-site environment.
- Company: Established organisation with a focus on IT support and development.
- Benefits: Competitive salary, company pension, life assurance, and generous holiday allowance.
- Other info: Flexible working with opportunities for career growth and development.
- Why this job: Join a dynamic team and enhance your IT skills in a diverse environment.
- Qualifications: Experience in IT support and knowledge of Microsoft technologies required.
The predicted salary is between 35000 - 38000 € per year.
We are currently recruiting for an experienced 1st & 2nd Line IT Support Engineer to join a well-established organisation supporting a multi-site IT environment.
This is an excellent opportunity for a technically capable IT professional with experience across Microsoft technologies, virtualisation, and end user support.
- Provide 1st and 2nd line IT support to users across the business
- Support and maintain Windows Server environments (2012 R2 through to 2025)
- Install, configure and support Windows 11 desktop environments
- Administer and maintain Active Directory and Microsoft Exchange
- Manage user accounts, permissions, and access to confidential data
- Configure, deploy and troubleshoot hardware and software
- Assist in maintaining backups, documentation, and core server infrastructure
- Ensure IT incidents and service requests are resolved efficiently
- Provide remote support to additional offices and travel between sites when required
- Deliver occasional out of hours and weekend support cover
- Assist with ongoing IT improvement projects and system upgrades
- Previous experience within a 1st/2nd Line Support, IT Support Engineer, or Infrastructure Support role
- Experience supporting both physical and virtual environments
- Good understanding of Microsoft server and desktop technologies
- Flexible approach with willingness to support multiple locations when required
This is an excellent opportunity for an experienced IT support professional looking to further develop their experience within a busy and technically diverse environment.
Locations
1st/2nd Line IT Engineer - Hybrid WFH in Brentwood, Essex employer: OnetoOne Personnel
Join a dynamic and well-established organisation in Brentwood as a 1st/2nd Line IT Engineer, where you will thrive in a supportive work culture that values employee growth and development. With competitive benefits including a generous holiday allowance, company pension, and opportunities for ongoing IT improvement projects, this role offers a rewarding environment for IT professionals eager to enhance their skills while providing essential support across a multi-site IT landscape.
StudySmarter Expert Advice🤫
We think this is how you could land 1st/2nd Line IT Engineer - Hybrid WFH in Brentwood, Essex
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects and achievements. This gives potential employers a taste of what you can do beyond just a CV.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Brush up on your troubleshooting techniques and be ready to demonstrate your knowledge of Microsoft technologies and virtualisation during the chat.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace 1st/2nd Line IT Engineer - Hybrid WFH in Brentwood, Essex
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Microsoft technologies and IT support. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our 1st/2nd Line IT Engineer role. Share specific examples of your past work that relate to the responsibilities listed in the job description.
Show Off Your Technical Skills:We’re looking for someone who knows their stuff! Be sure to mention your experience with Windows Server environments, Active Directory, and any virtualisation tools you’ve used. The more detail, the better!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at OnetoOne Personnel
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft technologies, especially Windows Server and Windows 11. Be ready to discuss your experience with Active Directory and Microsoft Exchange, as these are key areas for the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved IT incidents in the past. Think about specific challenges you faced and how you tackled them, especially in a multi-site environment. This will demonstrate your ability to handle real-world issues.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like troubleshooting a user’s issue remotely. Practise articulating your thought process clearly, as this will show your analytical skills and how you approach problem-solving.
✨Highlight Your Flexibility
Since the job requires support across multiple locations, emphasise your willingness to travel and work out of hours if needed. Share any previous experiences where you adapted to changing environments or schedules.
