At a Glance
- Tasks: Ensure medical equipment reliability through maintenance and repair across hospital sites.
- Company: Join a leading healthcare engineering team dedicated to patient care.
- Benefits: Enjoy private healthcare, flexible work, and electric car schemes.
- Other info: Dynamic role with opportunities for growth and travel across multiple sites.
- Why this job: Make a real difference in healthcare while developing your engineering skills.
- Qualifications: Must have a qualification in Engineering or Medical Technologies and 3+ years experience.
The predicted salary is between 35000 - 45000 € per year.
An exciting opportunity for an experienced Biomedical Field Service Engineer to join a healthcare engineering team delivering essential maintenance, repair and asset management services across hospital sites. You will play a key role in ensuring the reliability of critical medical equipment while building strong relationships with clinical customers and supporting high standards of patient care.
Must-Have Essential Requirements
- Qualification in Engineering, Electronics, or Medical Technologies (e.g. Biomedical Engineering)
- Minimum 3+ years UK-based biomedical engineering experience (essential) in service and repair of:
- Patient monitoring systems
- Diathermy / electro-surgical units
- Theatre tables
- Defibrillators
- Infusion and volumetric devices
- Anaesthesia equipment
- Ventilation devices
- Proven field service engineering experience
- Strong customer service skills with confidence in hospital / clinical environments
- Experience working across multiple healthcare sites in the UK
Role Purpose
To deliver high-quality repair, preventative maintenance, and asset management of medical devices across multiple hospital locations, ensuring compliance with manufacturer guidelines, contractual KPIs, and all relevant healthcare standards. You will also be responsible for maintaining strong customer relationships and ensuring outstanding service delivery in a fast-paced clinical environment.
Key Responsibilities
- Perform scheduled preventive maintenance (PM) on medical equipment as per manufacturer’s guidelines.
- Complete repairs as required on medical equipment as per manufacturer’s guidelines.
- Complete associated admin needed to close repairs and PMs as outlined in the Ergéa Standard Operating Procedures.
- Travel to various sites as required to perform Corrective and Preventive Maintenance.
- Maintain safe working practices within the hospital environment.
- Exceed contract KPI’s to ensure customer satisfaction.
- Work to maintain a high standard of customer service and protect your health and safety as well as that of your colleagues, our customers and members of the public.
- Promptly raise any concerns regarding potential violations of the policies.
- Maintain spare part stock wherever necessary.
- Directly support the Team Leader as needed.
- Liaise with 3rd party suppliers for spare part and contract quotations.
- Be flexible in approach and prepared to occasionally work out-of-hours to meet customer needs.
Key Accountabilities
- Attend customer meetings when required.
- Seek opportunities to grow the business.
- Review ways to improve productivity and reduce operating expenditure.
Essential Qualifications
- Qualification in Engineering, electronics or medical technologies such as biomedical engineering.
Essential Skills
- Ability to follow complex instructions and processes.
- Hold a clean UK Driving License.
- Good organisation and communications skills.
Essential Experience
- 3+ years’ experience of service & repair of patient monitoring, diathermies (electro surgery units), theatre tables, defibrillators, infusion & volumetric devices, anaesthesia equipment, ventilation devices.
- Have customer service skills and the ability to be confident in customer facing environments.
- Field service experience.
- Must have UK based experience.
Essential Languages
- English.
Mobility Requirements
- Role location - Must be willing to travel to multiple sites within a specified area.
- UK travel - Yes (between sites).
- International travel - Possible – training courses.
Benefits & Perks
- Private healthcare.
- Employee Assistance Programme.
- Pension scheme & salary sacrifice options.
- Electric car and cycle-to-work schemes.
- Flexible, supportive work environment.
A DBS Enhanced Disclosure is required.
If this sounds like the role for you, email your CV or contact Louise at One to One Personnel.
Biomedical Field Service Engineer employer: OnetoOne Personnel
Join a dynamic healthcare engineering team in West London as a Biomedical Field Service Engineer, where you will play a vital role in ensuring the reliability of critical medical equipment across multiple hospital sites. Our supportive work culture prioritises employee well-being with benefits such as private healthcare, flexible working arrangements, and opportunities for professional growth, making us an excellent employer for those seeking meaningful and rewarding careers in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Biomedical Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the biomedical field and let them know you're on the hunt for a Field Service Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with some practical experience! If you can, volunteer or take on freelance gigs that allow you to work with medical equipment. This not only boosts your CV but also shows potential employers your commitment to the field.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss specific experiences where you've solved problems or improved processes in a clinical setting. We want to see how you can bring value to the team!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get clicking and show us what you've got!
We think you need these skills to ace Biomedical Field Service Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in biomedical engineering. Focus on the specific medical devices you've worked with, like defibrillators and anaesthesia equipment, to show us you're a perfect fit for the role.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about biomedical engineering and how your skills align with our mission at StudySmarter. Keep it concise but impactful!
Showcase Your Customer Service Skills:Since this role involves working closely with clinical customers, make sure to highlight your customer service experience. Share examples of how you've built strong relationships in previous roles to demonstrate your ability to excel in a hospital environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at OnetoOne Personnel
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to biomedical engineering. Be ready to discuss specific equipment like patient monitoring systems and defibrillators, as well as any relevant experiences you've had in service and repair.
✨Showcase Your Customer Service Skills
Since this role involves strong customer interaction, prepare examples of how you've successfully managed relationships in previous positions. Think about times when you exceeded customer expectations or resolved issues effectively.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in real-world situations. Prepare to discuss how you would handle a malfunctioning piece of equipment in a hospital setting, including your approach to troubleshooting and communication with clinical staff.
✨Demonstrate Flexibility and Team Spirit
This job requires travel and sometimes out-of-hours work. Be prepared to discuss your willingness to adapt to changing schedules and how you’ve worked collaboratively in team environments to achieve common goals.
