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- Tasks: Lead and develop a global team to ensure partner success in software implementations.
- Company: Join OneStream, a leader in enterprise finance solutions with a strong culture of collaboration.
- Benefits: Enjoy competitive salary, transparency, and multiple training opportunities.
- Why this job: Make a real impact by driving partner success and shaping the future of finance.
- Qualifications: 5+ years in leadership roles with experience in partner success or project management.
- Other info: Work remotely with a dynamic team across NA, EMEA, and APAC.
The predicted salary is between 36000 - 60000 £ per year.
Location: Remote, UK
Employment Type: Full-Time
Summary: As the Director, Partner Success, you will lead and manage the Partner Success team, ensuring the success of the OneStream partner ecosystem. You will develop, support, and grow skillsets within a portfolio of strategic partners while providing leadership, coaching, and performance management for a team of Partner Success Managers across NA, EMEA, and APAC. This role blends people management, relationship management, enablement strategy, and operational excellence to help partners build scalable, high‑performing, and self‑sufficient practices.
Primary Duties & Responsibilities:
- Team Leadership & Management: Lead, coach, and develop a team of Partner Success Managers, setting clear objectives and providing regular feedback. Oversee team performance, conduct regular one‑to‑ones, and support professional growth and development. Allocate resources and assign partner portfolios to ensure optimal coverage and support. Foster a collaborative, high‑performance culture within the Partner Success team.
- Partner Relationship & Support: Act as the senior escalation point for partner issues, supporting your team in resolving complex challenges. Guide the team in building and maintaining strong relationships with partners to drive successful OneStream implementations. Oversee regular partner status calls and ensure consistent, high‑quality communication with partners and internal stakeholders. Provide strategic guidance on partner health, future planning, and programme development.
- Project Oversight & Functional Support: Monitor and support partner‑led implementations, ensuring adherence to project delivery standards and partner success. Review project plans and provide recommendations to improve timelines and go‑live success. Support your team in identifying opportunities to increase customer satisfaction and adoption via functional enablement.
- Enablement & Process Improvement: Lead the development and delivery of enablement materials, ensuring your team is equipped to support partners effectively. Identify and implement opportunities to improve partner processes, efficiency, and proactive services. Oversee the creation and rollout of SOP documentation and governance frameworks for partner projects.
- Strategic Leadership: Collaborate with senior leadership to shape the vision and strategy for Partner Success. Conduct gap analyses with alliances to build a robust framework for partner processes and project management. Represent the Partner Success function in cross‑functional initiatives and leadership forums.
Required Education & Experience:
- Bachelor’s degree in Accounting, Business, Finance, Information Systems, Mathematics, or CIS, or equivalent work experience.
- Minimum 5 years of experience managing a team in a Partner Success, project management, or account management context.
- Minimum 5 years of experience in a consulting or functional account management role, focused on software implementations for Corporate and Enterprise Performance Management (CPM/EPM) platforms.
Preferred Education & Experience:
- Master’s degree in Business, Accounting, Finance, or Information Technology.
- Professional accounting designation (e.g., CPA, CMA, CGA, CA), advanced degrees (MBA, MFA), or other relevant certifications.
- Project management, programme management, or account management expertise.
- Experience with SQL, C#, VB.NET, or Visual Basic; object‑oriented programming a plus.
- Experience managing a globally dispersed team.
- Prior experience in scalability and performance of Corporate/Enterprise Performance Management CPM/EPM software products such as SAP BPC, SAP BFC/BOFC, HFM, FDM, UpStream, Hyperion Planning, Hyperion Essbase, IBM Cognos or other CPM/EPM solutions.
Knowledge, Skills, & Abilities:
- Proven leadership and people‑management skills.
- Excellent project and customer service skills.
- Effective communication, presentation, and interpersonal abilities.
- Ability to develop trust, deliver feedback, and drive team and partner success.
- Organizational skills, diligence, and ability to manage multiple workstreams.
- Strong knowledge of financial accounting processes and EPM/CPM solutions.
Supervisory Responsibilities: Direct a global team of Partner Success Managers across North America, EMEA, and APAC, providing strategic leadership to ensure operational excellence and high‑impact partner engagement.
Travel: Regular travel is not expected, may be up to 10% of the time.
Who We Are: OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. We’re the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution.
Why Join The OneStream Team: Transparency around corporate structure, salary, and benefits. Core value of customer success. Variety of project work (not industry‑specific). Strong culture and camaraderie. Multiple training opportunities.
All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer.
Director, Partner Success (Corporate Performance Management Software) employer: OneStream Software
Contact Detail:
OneStream Software Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Partner Success (Corporate Performance Management Software)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant webinars, and engage with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in Corporate Performance Management. This will help you tailor your responses and show that you’re genuinely interested in being part of the team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Director, Partner Success. Highlight your leadership skills and how you’ve successfully managed teams and partnerships in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining OneStream and contributing to our mission of driving partner success.
We think you need these skills to ace Director, Partner Success (Corporate Performance Management Software)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in partner success and team management. We want to see how your skills align with the role, so don’t hold back on showcasing relevant achievements!
Showcase Leadership Skills: As a Director, you'll need to demonstrate strong leadership abilities. Use your application to share examples of how you've successfully led teams or managed projects in the past. We love seeing real-life stories that illustrate your impact!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role. Remember, less is often more when it comes to written applications!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at OneStream Software
✨Know Your Partners
Before the interview, dive deep into understanding OneStream's partner ecosystem. Familiarise yourself with their key partners and recent projects. This will not only show your interest but also help you discuss how you can enhance partner relationships effectively.
✨Showcase Leadership Experience
Prepare specific examples of how you've successfully led teams in the past. Highlight your coaching strategies and how you've fostered a high-performance culture. This is crucial for a role that demands strong leadership skills.
✨Demonstrate Problem-Solving Skills
Be ready to discuss complex challenges you've faced in previous roles and how you resolved them. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when it comes to partner issues or project management.
✨Ask Insightful Questions
Prepare thoughtful questions about OneStream’s vision for Partner Success and how they measure success within their partner ecosystem. This shows your strategic thinking and genuine interest in contributing to their goals.
