At a Glance
- Tasks: Be the go-to person for new retailers, managing enquiries and supporting store launches.
- Company: Join a dynamic team at One Stop, where your organisational skills shine.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: Join a supportive community with plenty of chances to learn and develop.
- Why this job: Make a real difference in helping new stores succeed and thrive.
- Qualifications: Strong communication skills and a knack for multitasking are essential.
The predicted salary is between 25000 - 30000 € per year.
We are seeking a highly organised and proactive individual to act as the first point of contact for prospective One Stop retailers, managing enquiries, supporting store onboarding and launches, maintaining accurate records, and providing essential administrative support to ensure smooth day-to-day operations across the business.
Responsibilities:
- I am the first point of contact for retailers interested in joining One Stop by phone, email and the website.
- I ensure the prospective retailers meet our criteria.
- I log enquiries on a shared document and update recruiters on new enquiries, ensuring information is correct and kept up to date.
- I order and pack equipment for ‘store in a box’ including laminating documents, organising uniforms and ordering point of sale for new stores.
- I process store creates, closures and transfers and communicate these with the relevant colleagues.
- I action the standard rebate scores each month and share these with the finance team.
- I book hotels for colleagues and franchisees where applicable.
- I action any changes to the all-store list.
- I support the wider support and community teams with a variety of tasks that enable them to perform more effectively.
- I review and support with the monthly franchise news document.
- I deal with all POP requests.
Qualifications:
- Building trust with Franchisees and colleagues.
- Effective Communication - representing the business professionally.
- PC Literate.
- Ability to multitask.
- An understanding of store procedures and operations.
- Organised and methodical.
- Has an understanding of Hubspot.
One Stop - Franchise Administrator employer: OneStop
At One Stop, we pride ourselves on fostering a supportive and dynamic work environment where every team member plays a vital role in our success. As a Franchise Administrator, you will benefit from comprehensive training and development opportunities, ensuring your professional growth while enjoying a collaborative culture that values communication and teamwork. Located in a vibrant community, we offer unique advantages such as flexible working arrangements and a commitment to employee well-being, making One Stop an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land One Stop - Franchise Administrator
✨Tip Number 1
Get to know the company inside out! Research One Stop's values, mission, and recent news. This way, when you chat with them, you can show you're genuinely interested and aligned with what they do.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact, being clear and friendly is key. Try role-playing with a friend or family member to get comfortable with potential questions and scenarios.
✨Tip Number 3
Show off your organisational skills! Think of examples from your past where you've managed multiple tasks effectively. Be ready to share these during your conversations to demonstrate how you can keep things running smoothly.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the One Stop team!
We think you need these skills to ace One Stop - Franchise Administrator
Some tips for your application 🫡
Show Your Organisational Skills:As a Franchise Administrator, being organised is key! Make sure your application highlights any experience you have in managing multiple tasks or projects. We love seeing how you keep things running smoothly!
Communicate Clearly:Effective communication is crucial for this role. When writing your application, use clear and concise language. Show us that you can represent our business professionally, just like you would with prospective retailers.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific responsibilities mentioned in the job description. We want to see how your skills match what we’re looking for.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at OneStop
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Franchise Administrator. Familiarise yourself with One Stop's operations and how you can contribute to their success. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since the job requires a highly organised individual, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you keep track of enquiries and maintain accurate records, as this will demonstrate your ability to handle the day-to-day operations effectively.
✨Communicate Effectively
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. During the interview, be sure to listen actively and respond thoughtfully to questions. This will not only showcase your communication skills but also build trust with the interviewers.
✨Familiarise Yourself with Hubspot
Since an understanding of Hubspot is mentioned in the job description, take some time to learn about it if you're not already familiar. Being able to discuss how you would use Hubspot to manage enquiries and support the team will set you apart from other candidates and show your proactive approach.
