At a Glance
- Tasks: Support the US Benefits & Employee Services Team with Workday and Salesforce technologies.
- Company: Join OneSource Virtual, a leader in employee services and technology.
- Benefits: Hybrid work model, competitive salary, and opportunities for continuous learning.
- Other info: Minimum weekly office attendance in Derry; great career growth potential.
- Why this job: Be part of a dynamic team and enhance your skills in a tech-driven environment.
- Qualifications: 2+ years in administration, excellent communication, and strong customer service skills.
The predicted salary is between 30000 - 40000 € per year.
OneSource Virtual is looking for a role in the EMEA Help Desk, supporting the US Benefits & Employee Services Team with Workday and Salesforce technologies. This hybrid position requires a minimum weekly office attendance in Derry.
Candidates should have a minimum of 2 years in administration, excellent communication skills, and the ability to prioritize tasks. The role involves providing assistance with Workday, maintaining high service standards, and continuous learning in a dynamic environment. Strong interpersonal skills and customer service experience are essential.
Workday & Service Desk Specialist (Hybrid) in Londonderry employer: OneSource Virtual
OneSource Virtual is an excellent employer that fosters a collaborative and dynamic work culture, offering employees the chance to grow their skills in Workday and Salesforce technologies. With a focus on continuous learning and high service standards, team members enjoy a supportive environment in Derry, where they can thrive both personally and professionally while contributing to meaningful projects in employee services.
StudySmarter Expert Advice🤫
We think this is how you could land Workday & Service Desk Specialist (Hybrid) in Londonderry
✨Tip Number 1
Network like a pro! Reach out to current employees at OneSource Virtual on LinkedIn. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on Workday and Salesforce. We should be ready to discuss our experience and how we can maintain those high service standards they’re after.
✨Tip Number 3
Show off those communication skills! During interviews, let’s demonstrate our ability to explain complex concepts simply. It’ll show we can handle customer queries with ease.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in joining the team.
We think you need these skills to ace Workday & Service Desk Specialist (Hybrid) in Londonderry
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Workday and Salesforce. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background makes you a perfect fit for our team at OneSource Virtual.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at OneSource Virtual
✨Know Your Tech
Make sure you brush up on your Workday and Salesforce knowledge before the interview. Familiarise yourself with common issues users face and how to resolve them, as this will show your technical competence and readiness to support the team.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated with clients or colleagues in the past. Think about situations where you resolved conflicts or explained complex information clearly.
✨Prioritisation is Key
Be ready to discuss how you manage multiple tasks and prioritise effectively. You might be asked to describe a time when you had to juggle several responsibilities, so have a solid example that highlights your organisational skills.
✨Emphasise Continuous Learning
This role requires adaptability in a dynamic environment, so express your enthusiasm for continuous learning. Share any recent training or courses you've taken related to Workday or customer service, showing that you're proactive about your professional development.
