At a Glance
- Tasks: Support the US Benefits & Employee Services Team with Workday and Salesforce technologies.
- Company: Join OneSource Virtual, a leader in employee services and technology solutions.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for continuous learning.
- Other info: Minimum weekly office attendance in Derry; great career growth potential.
- Why this job: Make a difference by providing top-notch support in a dynamic and innovative environment.
- Qualifications: 2+ years in administration, excellent communication, and strong customer service skills.
The predicted salary is between 30000 - 40000 € per year.
OneSource Virtual is looking for a role in the EMEA Help Desk, supporting the US Benefits & Employee Services Team with Workday and Salesforce technologies. This hybrid position requires a minimum weekly office attendance in Derry.
Candidates should have a minimum of 2 years in administration, excellent communication skills, and the ability to prioritize tasks. The role involves providing assistance with Workday, maintaining high service standards, and continuous learning in a dynamic environment. Strong interpersonal skills and customer service experience are essential.
Workday & Service Desk Specialist (Hybrid) in Derry employer: OneSource Virtual
OneSource Virtual is an excellent employer that fosters a collaborative and dynamic work culture, offering employees the chance to grow their skills in Workday and Salesforce technologies. With a focus on continuous learning and high service standards, team members enjoy meaningful work while benefiting from a hybrid work model that promotes flexibility and work-life balance, all within the vibrant community of Derry.
StudySmarter Expert Advice🤫
We think this is how you could land Workday & Service Desk Specialist (Hybrid) in Derry
✨Tip Number 1
Network like a pro! Reach out to current employees at OneSource Virtual on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on Workday and Salesforce. We should be ready to discuss our experience and how we can maintain those high service standards they’re after.
✨Tip Number 3
Show off our communication skills! During interviews, let’s demonstrate how we can explain complex tech stuff in simple terms. It’s all about making it relatable!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to match what they’re looking for.
We think you need these skills to ace Workday & Service Desk Specialist (Hybrid) in Derry
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Workday and Salesforce. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background makes you a perfect fit for our team at OneSource Virtual.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at OneSource Virtual
✨Know Your Tech
Make sure you brush up on your Workday and Salesforce knowledge before the interview. Familiarise yourself with common issues users face and how to resolve them, as this will show your technical prowess and readiness to tackle challenges.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with team members or clients in the past, especially in a help desk or customer service context.
✨Prioritisation is Key
Be ready to discuss how you manage multiple tasks and prioritise effectively. Think of specific instances where you successfully juggled various responsibilities, and be prepared to explain your thought process during those times.
✨Emphasise Continuous Learning
This role requires adaptability in a dynamic environment, so highlight your commitment to continuous learning. Share any recent training or courses you've taken related to Workday, Salesforce, or customer service that demonstrate your proactive approach to professional development.
