Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support clients with Workday navigation and ensure service metrics are met.
- Company: Global HR solutions provider that values innovation and growth.
- Benefits: Hybrid work model, professional development opportunities, and a supportive team environment.
- Other info: Exciting opportunity to learn about employee services in a global context.
- Why this job: Join a dynamic team and enhance your skills in HR technology.
- Qualifications: Customer service experience, strong communication skills, and Microsoft Office proficiency.
The predicted salary is between 30000 - 40000 £ per year.
A global HR solutions provider is seeking an Employee Service Centre Specialist in Northern Ireland. This hybrid role supports the US Benefits & Employee Services Team, utilizing Workday and Salesforce technologies.
Responsibilities include:
- Assisting clients with Workday navigation
- Ensuring service metrics are met
- Providing professional support
Candidates should have:
- Experience in customer service
- Strong communication skills
- Proficiency in Microsoft Office
- A desire to learn about employee services
Join a company that values innovation and professional development.
Workday & Salesforce Help Desk Specialist (Hybrid NI) in Derry employer: OneSource Virtual
Contact Detail:
OneSource Virtual Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workday & Salesforce Help Desk Specialist (Hybrid NI) in Derry
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the role. It’s all about making connections!
✨Tip Number 2
Prepare for the interview by brushing up on Workday and Salesforce. Familiarise yourself with common issues users face and think about how you would solve them. Showing that you’re proactive can really impress!
✨Tip Number 3
Practice your communication skills! Since this role involves assisting clients, being able to explain complex concepts in simple terms is key. Try role-playing with a friend to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining us. Plus, it shows you’re keen on being part of our team!
We think you need these skills to ace Workday & Salesforce Help Desk Specialist (Hybrid NI) in Derry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with customer service and any relevant tech skills, especially with Workday and Salesforce. We want to see how your background fits the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this hybrid role and how your skills align with our needs. Let us know what makes you a great fit for the Employee Service Centre!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and professional, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at OneSource Virtual
✨Know Your Tech
Familiarise yourself with Workday and Salesforce before the interview. Brush up on their functionalities and how they relate to employee services. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Customer Service Mindset
Prepare examples from your past experiences where you provided excellent customer service. Think about specific situations where you resolved issues or improved client satisfaction. This will demonstrate your ability to support clients effectively in this role.
✨Communication is Key
Practice articulating your thoughts clearly and confidently. Since strong communication skills are essential, consider doing mock interviews with a friend or family member. This will help you refine your responses and ensure you convey your ideas effectively.
✨Show Your Willingness to Learn
Express your enthusiasm for learning about employee services during the interview. Share any relevant courses or training you've undertaken, and be ready to discuss how you plan to continue developing your skills in this area.