At a Glance
- Tasks: Drive growth by managing client relationships and identifying new business opportunities.
- Company: OneSignal is a leading customer engagement platform, empowering businesses globally.
- Benefits: Enjoy remote work options, flexible seating, and a focus on work-life balance.
- Why this job: Join a dynamic team in a fast-paced environment with a strong emphasis on personal growth.
- Qualifications: 4+ years in software sales or account management; familiarity with Martech is a plus.
- Other info: This hybrid role requires two days a week in our London office.
The predicted salary is between 42000 - 78000 Β£ per year.
OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize engagement, we enable over a million businesses to keep their users engaged and up to date by delivering billions of messages daily. We support companies in 140 countries, including Zynga, USA Today, Bitcoin.com, Eventbrite, Tribune, and many more - from startups and small businesses just getting off the ground to established companies communicating with millions of customers.
Weβre Series C, venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate. We offer remote work as the default option in the United States in California, Colorado, Massachusetts, New York, New Jersey, Oregon, Pennsylvania, Texas, Utah and Washington, as well as in the UK and Singapore - with plans to expand the locations we support in the future. Some roles are hybrid roles and will be listed as such. We have offices in San Mateo, CA and London, UK, and offer flex seating options for employees to work together in-person where we don't have offices.
About The Team: We are seeking a versatile Mid Market Account Executive to help scale our business by fostering strong relationships with clients and driving growth across our portfolio. You will work closely with Product Leaders, Marketers, and Developers to manage and grow existing accounts while identifying new business opportunities. Your primary responsibilities include ensuring client satisfaction, upselling, cross-selling, and building long-term partnerships. This is a hybrid role, with two days a week in our London office. Join us in driving success in EMEA!
What You'll Do:
- Manage and grow revenue within strategic accounts by driving upsell opportunities and nurturing new business relationships
- Proactively identify growth opportunities within existing accounts to achieve upsell and cross-sell goals
- Develop and maintain strong relationships with key stakeholders in client organizations
- Lead discovery and pricing calls, as well as high-level platform demos
- Identify partner and marketing opportunities to support revenue growth
- Evangelize the product to all prospective and existing clients
What You'll Bring:
- 4+ years of software sales or account management experience
- Knowledge of regional accounts: culture, companies, currency considerations
- Demonstrated success hitting & exceeding a sales quota
- Solid collaboration skills
- Experience with Martech, Customer Experience, Mobile SDKβs, Javascript and/or messaging a major plus
- Incredible attention to detail (tracking success and opportunities; follow up with customers)
- Bring a competitive, team spirit and a growth mindset
- Bonus points if you speak/write fluently additional languages, and/or have experience selling messaging products.
Qualities We Look For:
- Friendliness & Empathy
- Accountability & Collaboration
- Proactiveness & Urgency
- Growth Mindset & Love of Learning
In keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place in our workplace.
Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on OneSignal. Please inform us if you need assistance completing any forms or to otherwise participate in the application and/or interview process.
OneSignal collects and processes personal data submitted by job applicants in accordance with our Privacy Policy - including GDPR and CCPA compliance. Please see our privacy notice for job applicants.
Account Executive, Mid-Market employer: OneSignal
Contact Detail:
OneSignal Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Account Executive, Mid-Market
β¨Tip Number 1
Familiarise yourself with OneSignal's product offerings and their unique selling points. Understanding how their omnichannel customer engagement solutions work will help you articulate your value during conversations with potential clients.
β¨Tip Number 2
Network with current or former employees of OneSignal on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
β¨Tip Number 3
Prepare to discuss your previous sales successes in detail. Be ready to share specific examples of how you've met or exceeded quotas, as this will demonstrate your capability to drive revenue growth for OneSignal.
β¨Tip Number 4
Showcase your understanding of the EMEA market and its nuances. Highlighting your knowledge of regional accounts and cultural considerations will set you apart as a candidate who can effectively manage and grow client relationships.
We think you need these skills to ace Account Executive, Mid-Market
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in software sales or account management. Emphasise any achievements related to upselling and cross-selling, as these are key responsibilities for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for OneSignal and its mission. Mention specific examples of how your skills align with the job requirements, particularly your ability to build strong client relationships and drive revenue growth.
Showcase Relevant Skills: Highlight your knowledge of Martech and customer experience tools, as well as any experience with messaging products. If you speak additional languages, be sure to mention this as it could set you apart from other candidates.
Demonstrate Cultural Fit: OneSignal values qualities like friendliness, empathy, and a growth mindset. Use your application to illustrate how you embody these traits, perhaps by sharing experiences where you've collaborated effectively or shown accountability.
How to prepare for a job interview at OneSignal
β¨Know the Product Inside Out
Before your interview, make sure you understand OneSignal's offerings and how they empower customer engagement. Familiarise yourself with their features, benefits, and the industries they serve. This will help you articulate how you can contribute to their mission.
β¨Demonstrate Your Sales Success
Prepare to discuss specific examples of how you've successfully managed accounts and driven revenue growth in your previous roles. Highlight any experience with upselling and cross-selling, as these are key responsibilities for the Account Executive position.
β¨Showcase Your Relationship-Building Skills
OneSignal values strong relationships with clients. Be ready to share stories that illustrate your ability to build and maintain partnerships. Discuss how you've navigated challenges and ensured client satisfaction in past roles.
β¨Emphasise Your Growth Mindset
The company looks for candidates who are proactive and eager to learn. Share examples of how you've embraced new challenges or sought out professional development opportunities. This will demonstrate that you're aligned with OneSignal's culture of personal growth.