OSB Group is recruiting a Financial Support Assistant to join our Financial Support Team in Wolverhampton. You will support customers in mortgage arrears, working alongside Financial Support Consultants to deliver timely, tailored outcomes and maintain our proactive collections strategy.
In this role you will handle correspondence, phone calls with solicitors and asset managers, keep system notes up to date, draft letters and use SMS strategies to prompt contact. Hybrid-working is offered.
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Mortgage Support Assistant β Arrears & Admin (Hybrid) in Wolverhampton employer: OneSavings Bank PLC
At OSB Group, we pride ourselves on being an excellent employer, offering a dynamic and supportive work environment that prioritises employee well-being and professional development. With competitive salaries, generous annual leave, and a commitment to flexible working arrangements, our Risk Analyst role provides the perfect opportunity to grow your analytical and reporting skills while collaborating with talented colleagues across various departments. Our inclusive culture and focus on diversity ensure that every team member can thrive and contribute to our mission of becoming 'the bank of the future'.