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- Tasks: Manage property valuations and liaise with valuers to support business decisions.
- Company: OSB Group is a dynamic mortgage lender and retail savings bank focused on collaboration and customer passion.
- Benefits: Enjoy hybrid working, enhanced family benefits, and an annual bonus opportunity.
- Why this job: Join a supportive team where your attention to detail makes a real impact on property decisions.
- Qualifications: Experience in a property environment, strong Microsoft Office skills, and excellent communication abilities required.
- Other info: We value diversity and encourage all candidates to apply, regardless of meeting every qualification.
The predicted salary is between 22000 - 26000 £ per year.
As a Valuation Services Administrator, you will be part of the Valuation Services team, which plays a vital role in supporting the Bank's property-related decision-making. The team is responsible for managing the valuation process across the group's brands, ensuring property valuations are accurate, consistent, and delivered on time. By liaising with third-party valuers, panel managers, and key internal stakeholders, the team provides the insights and assurance needed to underpin lending decisions, risk management, and strategic planning.
As a Valuation Services Administrator, you will play a key role in shaping confident property decisions across our brands. You will be responsible for instructing third-party valuers and panel managers, while proactively managing the property valuation process. In this position you will have the opportunity to work closely with both internal teams and external stakeholders, ensuring the smooth delivery of accurate, timely valuations that support critical business decisions. This is an exciting opportunity to develop your expertise in a collaborative environment where your attention to detail and communication skills will have real impact.
Your responsibilities will include:
- Update and maintain casework on the Department's valuation tracker and the company's online database systems, using the systems both for workflow purposes and for updating case notes.
- Instruct third party independent valuation using relevant IT platforms and updating case management systems.
- Manage valuation quote requests within agreed SLA.
- Chase and process valuation instructions prior to and following receipt of valuation reports within agreed SLA.
- Maintain strong relationships with our valuers and panel managers.
- Carry out other administration tasks as requested.
- Work closely with the Sales, Operations and Underwriting teams to ensure communications are clear and concise and to support these stakeholders with business initiatives.
We offer a base salary dependent on experience of between £26,000 - £30,000 and a competitive benefits package including:
- Enhanced family-focused benefits
- Hybrid-working
- Annual bonus opportunity
OSB Group is a specialist mortgage lender and retail savings bank. Alongside passion for our products and customers, we're passionate about our people and want to continue building a collaborative and engaging environment!
We are looking for talented individuals who have the experience and knowledge set out below:
- Previous work experience in a property environment in an office-based role working with customers and third parties (e.g. estate agency, lettings)
- Good knowledge of the property market
- Skilled in Microsoft Office, particularly Word and Excel
- Excellent communication skills, with the ability to engage confidently at all levels
- High attention to detail and accuracy in work
If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply by 30th June 2025.
Research tells us that those from marginalised groups feel like they need to meet 100% of the criteria to apply. Here at OSB, we are committed to inclusivity and understand the value different experiences and perspectives can bring, so please don’t feel like you need to check every box to apply for a role internally. We champion diversity at all levels, with Board-level Diversity Champions tracking our progress.
Valuation Services Administrator employer: OneSavings Bank Plc
Contact Detail:
OneSavings Bank Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Valuation Services Administrator
✨Tip Number 1
Familiarise yourself with the property market and current trends. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role and the industry.
✨Tip Number 2
Network with professionals in the property sector, especially those who work with valuation services. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly Excel and Word. Being proficient in these tools is crucial for managing casework and communicating effectively within the team.
✨Tip Number 4
Prepare to showcase your communication skills during the interview. Think of examples where you've successfully engaged with stakeholders or resolved issues, as this will highlight your fit for the collaborative environment at StudySmarter.
We think you need these skills to ace Valuation Services Administrator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Valuation Services Administrator. Familiarise yourself with the valuation process and the importance of accurate property valuations in decision-making.
Tailor Your CV: Highlight your previous experience in property environments and any relevant skills, particularly in Microsoft Office. Make sure to emphasise your attention to detail and communication skills, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific experiences that demonstrate your ability to manage relationships with valuers and panel managers effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that your application is clear, concise, and free from typos, as attention to detail is key in this role.
How to prepare for a job interview at OneSavings Bank Plc
✨Know Your Property Market
Brush up on your knowledge of the property market before the interview. Be prepared to discuss current trends, challenges, and opportunities in the sector, as this will demonstrate your expertise and enthusiasm for the role.
✨Highlight Your Communication Skills
Since the role involves liaising with various stakeholders, be ready to showcase your communication skills. Prepare examples of how you've effectively communicated with clients or team members in previous roles, especially in a property-related context.
✨Demonstrate Attention to Detail
Attention to detail is crucial for this position. During the interview, mention specific instances where your meticulous nature has positively impacted your work, such as ensuring accuracy in reports or managing complex casework.
✨Familiarise Yourself with IT Systems
As the role requires using various IT platforms for managing valuations, it’s beneficial to familiarise yourself with common systems used in the industry. If you have experience with specific software, be sure to mention it during the interview.