OneSavings Bank PLC is seeking a Remediation Manager to lead customer remediation and redress activity across the Group, ensuring fairness, timely outcomes and regulatory alignment. You will oversee impact assessments, root cause analysis, redress calculations, governance and reporting while collaborating with Risk, Compliance and Operations.
The role requires experience in remediation, conduct risk, and strong stakeholder management, with a focus on Consumer Duty and sustainable controls.
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