Senior Audit Manager (Business and Conduct) in London

About the team

You will be joining our high-performing Group Internal Audit (GIA) team that helps the Group pursue its objectives through impactful assurance and unique insights. GIA is a dynamic, proactive, respected team that combines deep domain expertise with commercial awareness to drive tailored risk and control improvements as the Group navigates enterprise transformation. The team uses leading audit tools, AI, and data capabilities to enhance the breadth, depth and speed of assurance and advice. Committed to continuous improvement and learning, team members are empowered to own audit outcomes and mature ways of working. The role can be based from our London, Wolverhampton or Chatham office with occasional travel between offices; we also operate a hybrid policy.

What you will be doing?

As Senior Audit Manager – Business and Conduct, you will be responsible for the delivery of high‑quality audits across business and conduct risk domains (including operations, financial crime, customer outcomes, compliance, and related areas across the 1st and 2nd Lines). You will take ownership of audits end-to-end, leading planning, fieldwork, reporting and follow‑up to provide independent, insightful assurance on the effectiveness of the Group’s risk management and control environment. Reporting to the Head of Audit, you will play a role in ongoing risk assessment, audit planning and business monitoring. This is a delivery-focused role, requiring you to operate at pace while maintaining strong audit quality and exercising sound judgement. You will bring subject‑matter expertise to provide confident, constructive challenge to stakeholders, while also contributing to continuous improvement across the function, including enhancements to methodology and the use of data, digital tools and AI.

Your responsibilities will include:

• Leading audits end-to-end, including planning, execution, reporting and follow-up, in line with Internal Audit methodology.
• Defining focused, risk‑based audit scopes and testing strategies aligned to key risks and business priorities.
• Providing confident and constructive challenge to stakeholders, influencing practical and proportionate outcomes.
• Delivering high-quality audits and producing impactful audit reports that drive meaningful action and improvement.
• Contributing to ongoing risk assessment, quarterly business monitoring and the audit planning process.
• Applying sound professional judgement, escalating risks, themes and delivery issues where appropriate.

What's in it for you?

We offer a base salary of £70,000‑£90,000 dependent on experience and location and a competitive benefits package including:

• Enhanced family‑focused benefits
• Hybrid‑working
• Annual bonus opportunity

Do you have the skills?

We are looking for talented individuals who have the experience and knowledge set out below:

• Significant experience delivering and leading end-to-end internal audits within financial services, across operational, conduct and/or compliance risk areas.
• Strong understanding of risk management, internal controls and UK regulatory expectations (e.g. Consumer Duty, SMCR), with exposure to financial crime and fraud risks advantageous.
• Strong focus on analytical thinking and insight generation to maintain high standards.
• A relevant professional qualification (e.g. CIA, ACA, ACCA or equivalent) is essential for this role.

Diversity, Equity & Inclusion

We champion diversity at all levels and are committed to treating all employees and applicants equally, without discrimination on any grounds. We understand that those from marginalised groups may feel pressure to meet 100% of the criteria, so we encourage you to apply even if you feel you do not meet every point. We value varied experiences and perspectives and aim to create an inclusive culture. We are a signatory of the Women in Finance Charter and support the progress and development of senior women in our sector.