OneSavings Bank PLC is seeking a dedicated Complaints Advisor to join its team in the UK. You will investigate complaints, ensure fair and timely resolutions, and operate under FCA DISP timelines within the Internal Complaints Handling Policy and Treating Customers Fairly guidelines.
The role focuses on thorough investigations, root cause identification, and collaboration with senior staff to drive improvements and uphold customer trust.
#J-18808-LjbffrComplaints Resolution Specialist – Customer Relations in Chatham employer: OneSavings Bank Plc
Onesavings Bank Plc is an excellent employer that prioritises employee well-being and professional growth, offering a competitive salary and enhanced family-focused benefits. With a hybrid working model, employees enjoy flexibility while contributing to impactful financial planning and stress testing activities within a supportive team environment. This role not only allows for the application of advanced skills in financial modelling but also fosters a culture of collaboration and innovation, making it a rewarding place to advance your career.
