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- Tasks: Support daily operations and lead a motivated team at Costa Coffee.
- Company: Join Compass Group, a leader in the food service industry.
- Benefits: Enjoy competitive pay, career growth, and exclusive discounts.
- Why this job: Make a real impact while delivering exceptional customer experiences.
- Qualifications: Previous supervisory experience and strong leadership skills required.
- Other info: Be part of a diverse team that values your unique talents.
The predicted salary is between 25000 - 31000 £ per year.
We’re currently recruiting a dedicated Assistant Costa Coffee Manager to join our team. This is an exciting opportunity to support the day-to-day operations of a busy Costa outlet within a healthcare environment, ensuring the highest standards of service and quality.
Working alongside the Store Manager, you’ll help lead a motivated team, maintain operational excellence, and deliver outstanding experiences for our customers.
Main Responsibilities:- Support the Manager in the daily running of the Costa store
- Lead, motivate, and inspire the team to deliver exceptional customer service
- Assist with staff rotas, stock management, and ordering supplies
- Ensure the café is clean, well-presented, and compliant with all health and safety standards
- Help manage cashing-up, record keeping, and other administrative tasks
- Maintain a positive and professional atmosphere within the team
- Step up and take responsibility in the Manager’s absence
- Previous experience in a supervisory or team leader role within a café, retail, or catering environment
- Strong communication and leadership skills
- Excellent customer service focus with a proactive attitude
- Reliable, well-presented, and able to work under pressure
- A team player with the ability to use your own initiative
- Committed to maintaining high standards of hygiene and safety
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Assistant Manager - Costa in York employer: OneRetail
Contact Detail:
OneRetail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Costa in York
✨Tip Number 1
Get to know the company culture! Before your interview, check out Costa's social media and website. This will help you understand their values and how you can fit in, making it easier to connect with the team during your chat.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or handled a tough situation. These examples will show that you're ready to step up as an Assistant Manager and can handle the pressure.
✨Tip Number 3
Dress to impress! Make sure you look sharp for your interview. A well-presented appearance shows that you take pride in your work and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manager - Costa in York
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering exceptional customer service and leading a team. Share any relevant experiences that highlight your passion for the café environment.
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager role. Highlight your previous supervisory experience and any specific skills that match the job description. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show off your organisational skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at OneRetail
✨Know Your Coffee
Brush up on your coffee knowledge! Understand the different types of coffee drinks, brewing methods, and what makes Costa unique. This will show your passion for the brand and help you connect with the interviewers.
✨Showcase Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight how you motivated your team to deliver exceptional customer service, as this is key for the Assistant Manager role.
✨Understand Operational Excellence
Familiarise yourself with the daily operations of a café. Be ready to discuss how you would manage staff rotas, stock management, and ensure compliance with health and safety standards. This shows you're proactive and ready to step in when needed.
✨Emphasise Customer Service
Be prepared to talk about your approach to customer service. Share specific examples of how you've gone above and beyond to create positive experiences for customers. This aligns perfectly with the role's focus on delivering outstanding service.
