At a Glance
- Tasks: Lead a dynamic café team, ensuring top-notch customer service and smooth operations.
- Company: Join ASDA, a leading name in retail with a vibrant culture.
- Benefits: Enjoy competitive pay, discounts, wellness classes, and career growth opportunities.
- Other info: Be part of a diverse team that values your unique talents and promotes growth.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in café or retail management and a passion for customer service.
The predicted salary is between 29000 - 29000 £ per year.
We’re recruiting an experienced and passionate Café Manager to lead the ASDA café operation in Wigan. This is a hands-on role for a strong leader who can deliver excellent customer service and smooth day-to-day operations in a busy retail environment.
As Café Manager, you’ll take full responsibility for the café, leading your team to deliver consistent standards while driving performance, efficiency, and customer satisfaction.
Key Responsibilities- Lead, supervise, and develop your catering and front-of-house team
- Ensure smooth daily operations across the café
- Manage budgets, stock, and labour to meet targets and KPIs
- Maintain high standards of food safety, hygiene, and compliance
- Build a positive customer experience and represent the brand
- Identify opportunities to improve service and drive sales
- Support, train, and motivate your team to perform at their best
- Passionate about customer service
- Experience managing teams in a café, retail, or catering environment
- Strong organisational and communication skills
- Able to manage financials, stock, and performance targets
- Level 2 Food Hygiene and relevant catering qualifications (desirable)
- A motivated, hands-on leader who thrives in a fast-paced environment
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
ASDA Café Manager in Wigan employer: OneRetail
ASDA is an exceptional employer, offering a vibrant work culture in Wigan where you can thrive as a Café Manager. With a strong focus on employee growth through Career Pathways and MyLearning programmes, alongside a comprehensive benefits package that includes healthcare perks and exclusive discounts, ASDA ensures that you are rewarded for your hard work while enjoying a supportive environment that values diversity and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land ASDA Café Manager in Wigan
✨Tip Number 1
Get to know the café culture at ASDA! Visit your local café, chat with the team, and soak up the vibe. This will help you understand what makes their customer service tick and give you a leg up in interviews.
✨Tip Number 2
Network like a pro! Connect with current or former ASDA employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows you're genuinely interested in the role.
✨Tip Number 3
Prepare for your interview by practising common questions specific to café management. Think about how you’d handle team dynamics, customer complaints, and budget management. We want you to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest roles and updates there, so keep checking back!
We think you need these skills to ace ASDA Café Manager in Wigan
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for customer service right from the start! In your application, share specific examples of how you've gone above and beyond to create a great experience for customers in previous roles.
Tailor Your CV:Make sure your CV is tailored to the Café Manager role. Highlight your experience in managing teams and running café operations, and don’t forget to mention any relevant qualifications like Level 2 Food Hygiene!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your skills and experiences quickly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as soon as possible!
How to prepare for a job interview at OneRetail
✨Know Your Café Inside Out
Before the interview, make sure you’re familiar with ASDA's café operations. Research their menu, customer service standards, and any recent news about the café. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Café Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated them and improved performance. Use specific metrics or outcomes to illustrate your impact.
✨Demonstrate Financial Acumen
Be ready to discuss how you’ve managed budgets and stock in previous roles. Think of examples where you met or exceeded financial targets. This will highlight your ability to handle the financial aspects of the café management role.
✨Emphasise Customer Service Excellence
Customer satisfaction is key in this role. Prepare to share stories that demonstrate your commitment to providing excellent service. Discuss how you’ve handled difficult situations or turned negative experiences into positive ones for customers.
