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- Tasks: Support daily operations and lead a motivated team at Costa Coffee.
- Company: Join Compass Group, a leader in the food service industry.
- Benefits: Enjoy competitive pay, career growth, and exclusive discounts.
- Why this job: Make a real impact in a vibrant café environment while developing your leadership skills.
- Qualifications: Previous supervisory experience and strong communication skills required.
- Other info: Diverse workplace with opportunities for personal and professional growth.
The predicted salary is between 28084 - 33600 £ per year.
We’re currently recruiting a dedicated Assistant Costa Coffee Manager to join our team. This is an exciting opportunity to support the day-to-day operations of a busy Costa outlet within a healthcare environment, ensuring the highest standards of service and quality.
Working alongside the Store Manager, you’ll help lead a motivated team, maintain operational excellence, and deliver outstanding experiences for our customers.
Main Responsibilities:- Support the Manager in the daily running of the Costa store
- Lead, motivate, and inspire the team to deliver exceptional customer service
- Assist with staff rotas, stock management, and ordering supplies
- Ensure the café is clean, well-presented, and compliant with all health and safety standards
- Help manage cashing-up, record keeping, and other administrative tasks
- Maintain a positive and professional atmosphere within the team
- Step up and take responsibility in the Manager’s absence
- Previous experience in a supervisory or team leader role within a café, retail, or catering environment
- Strong communication and leadership skills
- Excellent customer service focus with a proactive attitude
- Reliable, well-presented, and able to work under pressure
- A team player with the ability to use your own initiative
- Committed to maintaining high standards of hygiene and safety
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Assistant Manager - Costa Coffee in Swansea employer: OneRetail
Contact Detail:
OneRetail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Costa Coffee in Swansea
✨Tip Number 1
Get to know the company culture! Before your interview, check out Costa Coffee's social media and website. This will help you understand their values and how you can fit in, making it easier to connect with the team during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and customer service experience, as these are key for the Assistant Manager role.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. A well-presented appearance shows that you take the opportunity seriously and are ready to represent Costa Coffee.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manager - Costa Coffee in Swansea
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Mention any relevant experience you have in the café or retail environment and how it fuels your desire to provide exceptional service.
Highlight Your Leadership Skills: As an Assistant Manager, you'll be leading a team. Make sure to showcase your previous supervisory experience and how you've motivated others to deliver great customer experiences. We want to see your leadership style!
Be Detail-Oriented: Pay attention to the details in your application. From ensuring your CV is well-presented to double-checking for typos, we appreciate candidates who take pride in their work. It reflects the high standards we uphold at Costa!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our amazing benefits!
How to prepare for a job interview at OneRetail
✨Know Your Coffee
Familiarise yourself with Costa Coffee's menu and their coffee-making process. Being able to discuss your favourite drinks or any new offerings shows your passion for the brand and can impress the interviewers.
✨Showcase Leadership Skills
Prepare examples from your past experiences where you successfully led a team or handled a challenging situation. Highlight how you motivated your team to deliver exceptional customer service, as this is key for the Assistant Manager role.
✨Understand Operational Excellence
Brush up on your knowledge of stock management, health and safety standards, and cash handling procedures. Being able to discuss these topics confidently will demonstrate your readiness to support the Store Manager in daily operations.
✨Emphasise Customer Service
Be ready to share specific instances where you went above and beyond for a customer. This role is all about delivering outstanding experiences, so showcasing your customer service focus will resonate well with the interviewers.
