At a Glance
- Tasks: Deliver excellent customer service across various areas like food delivery and cafés.
- Company: Join a major High Street brand that values individuality and career growth.
- Benefits: Enjoy competitive pay, flexible hours, and fantastic learning opportunities.
- Other info: Flexible working hours with potential for career advancement in a supportive environment.
- Why this job: Be part of a team that celebrates diversity and empowers you to shine.
- Qualifications: Good communication skills and a passion for customer care are essential.
The predicted salary is between 10 - 12 € per hour.
We're currently recruiting a dedicated Customer Services Assistant (Zero Hours) to help ensure the smooth running of the operations in a major High Street brand on a permanent casual basis, contracted to 0 hours per week. As a Customer Services Assistant (Zero Hours), you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Could you bring your spark to M&S? Here's what you need to know before applying:
Your key responsibilities will include:- Work across all our service areas of food delivery, café, bars, convenience shops, and accommodation to deliver a great service to our customers.
- Your duties will include serving customers in our restaurants, cafes and convenience shops, basic food preparation, cleaning and generally ensuring that our customer areas are ready to delight.
- Taking responsibility for stocking food and beverage areas.
- Complete regular day to day activities as required to ensure a smooth operation.
- Take a flexible approach to work and always demonstrate the great behaviours to colleagues, customers and clients.
- A good communicator, able to confidently liaise with customers and colleagues.
- Self-motivated and able to work unsupervised.
- Committed to high levels of customer care.
- Able to undertake a range of manual cleaning duties.
- An enthusiastic individual with a passion for working in a catering environment.
- Positive and take pride in their work.
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Retail Assistant in Southampton employer: OneRetail
At M&S, we pride ourselves on being an exceptional employer, offering a dynamic work environment where individuality is celebrated and career progression is actively supported. As a Customer Services Assistant, you'll enjoy competitive pay, flexible working hours, and access to unrivalled learning and development opportunities, all while being part of a diverse team that values your contributions and fosters a culture of respect and empowerment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant in Southampton
✨Tip Number 1
Get to know the company culture! Before your interview, check out M&S's social media and website to understand their values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will demonstrate your commitment to high levels of customer care.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Assistant in Southampton
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We love seeing individuality, so don’t be afraid to express what makes you unique and how that can contribute to our team.
Tailor Your Application:Make sure to tailor your application to the role of Customer Services Assistant. Highlight your communication skills and any experience in customer service or catering environments. We want to see how you fit into our vision!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at OneRetail
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what they stand for. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Retail Assistant, customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This could be anything from resolving a complaint to creating a memorable experience. Be ready to share these stories during your interview!
✨Demonstrate Flexibility
The job requires a flexible approach, so be prepared to discuss how you've adapted to changing situations in previous roles. Whether it’s taking on extra duties or adjusting to last-minute changes, showing that you can handle unpredictability will impress your interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest and enthusiasm for the role. You might ask about training opportunities, team dynamics, or what a typical day looks like. It’s a great way to engage with your interviewers and leave a lasting impression.
