At a Glance
- Tasks: Deliver exceptional customer service and represent M&S with pride.
- Company: Join a major High Street brand that values its people.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Other info: Diversity is our strength; we celebrate individuality and empower growth.
- Why this job: Be part of a passionate team in a fast-paced environment.
- Qualifications: Passion for service, teamwork, and excellent communication skills.
The predicted salary is between 10 - 12 € per hour.
We're looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for a major High Street brand on a part time basis, contracted to 12 hours per week. You'll join a team that takes pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.
As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's an idea of what your shift patterns will be: Variable shifts.
Could you bring your spark to M&S? Here's what you need to know before applying:
- Your key responsibilities will include:
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about our service and helping customers with natural, engaging service
- Representing M&S and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Health and Safety regulations
Our ideal Retail Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate great timekeeping and reliability
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Retail Assistant - M&S in Smethwick employer: OneRetail
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture where individuality is celebrated and employees are recognised for their contributions. As a Retail Assistant, you'll enjoy competitive pay, flexible shifts, and ample opportunities for personal and professional growth within one of the UK's leading brands. Join our passionate team in a fast-paced environment that values outstanding customer service and fosters a sense of belonging for all.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant - M&S in Smethwick
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S. Understand their values and what makes them tick. This way, you can show off your knowledge and passion for the brand during your chat.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios with customers. Being able to demonstrate your ability to provide exceptional service will really make you stand out as a Retail Assistant.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and presentable. It shows that you take pride in your appearance and understand the importance of representing the M&S brand positively.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Retail Assistant - M&S in Smethwick
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and what makes you a great fit for M&S.
Tailor Your Application:Make sure to tailor your application to the Retail Assistant role. Highlight your relevant experience and skills that match the job description. We love seeing how you can contribute to our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at OneRetail
✨Know Your Stuff
Before the interview, make sure you’re familiar with M&S and their values. Understand what makes their customer service stand out and be ready to discuss how you can contribute to that. A little research goes a long way!
✨Show Your Passion
During the interview, let your enthusiasm for delivering outstanding service shine through. Share examples of times you've gone above and beyond for customers in the past. This will show that you genuinely care about providing a great experience.
✨Be a Team Player
M&S values teamwork, so be prepared to talk about your experiences working in a team. Highlight how you communicate effectively and support your colleagues, especially in a fast-paced environment. They want to see that you can fit right in!
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. It shows that you respect the opportunity and understand the brand image M&S wants to project. Plus, it’ll help you feel more confident when you walk in!
