At a Glance
- Tasks: Lead a dynamic team to deliver exceptional food experiences and customer service.
- Company: Join Compass Group UK&I, a leader in the catering industry with a focus on individuality.
- Benefits: Enjoy a competitive salary, career growth opportunities, and exclusive discounts on travel and shopping.
- Other info: Be part of a diverse team that values your unique talents and promotes personal growth.
- Why this job: Make a real impact in a vibrant environment while advancing your catering career.
- Qualifications: Previous management experience and a passion for customer service are essential.
The predicted salary is between 25000 - 30000 £ per year.
We're recruiting an experienced Assistant Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a full time basis, contracted to 40 hours per week.
As an Assistant Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your key responsibilities will include:
- Liaising between the team and manager to ensure we continually exceed expectations
- Motivating the team to keep everyone on task
- Assisting the manager with managing inventories, monitoring budgets and implementing action plans
- Managing the tills and processing payments
- Supporting and training our teams, leading from the front to make sure everyone can excel in their role
- Assisting with paperwork when required
- Representing Compass Group UK&I and maintaining a positive brand image
Our ideal Assistant Manager will:
- Be passionate about exceptional customer service
- Have previous experience in a similar role
- Have experience managing teams
- Have excellent communication and organisational skills
- Be an ambitious and motivated individual who is always looking to upskill
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Please note: This role is contracted to weeks per year.
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Assistant Manager - Costa in Rotherham employer: OneRetail
At Compass Group UK&I, we pride ourselves on being an exceptional employer that values individuality and invests in the growth of our employees. As an Assistant Manager at Costa, you'll enjoy a vibrant work culture that celebrates diversity, alongside a comprehensive benefits package including career development programmes, healthcare perks, and exclusive discounts. Join us to not only advance your catering career but also to be part of a team that is dedicated to delivering incredible food experiences while ensuring every team member feels valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Costa in Rotherham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Costa through LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and customer service. We recommend role-playing with a friend to get comfortable and confident in your responses.
✨Tip Number 3
Show your passion for food and customer service during the interview. Share specific examples of how you've gone above and beyond in previous roles. This will help you stand out as someone who truly cares about the experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Compass family.
We think you need these skills to ace Assistant Manager - Costa in Rotherham
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for exceptional food and customer service shine through in your application. We want to see how your passion aligns with our values at StudySmarter!
Tailor Your CV:Make sure your CV highlights relevant experience, especially in managing teams and delivering great service. We love seeing how your skills match the Assistant Manager role!
Be Clear and Concise:When writing your cover letter, keep it straightforward and to the point. We appreciate clarity, so make sure you communicate your key achievements and motivations effectively.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on the path to joining our fantastic team.
How to prepare for a job interview at OneRetail
✨Know Your Stuff
Before the interview, make sure you’re familiar with Costa's menu and their commitment to exceptional customer service. Research the company’s values and how they align with your own passion for food and service. This will show that you’re genuinely interested in the role.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be leading a team. Prepare examples of how you've motivated and managed teams in the past. Think about specific situations where you’ve helped others excel or resolved conflicts, as this will demonstrate your ability to lead effectively.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing inventory or dealing with a dissatisfied customer. Practise your responses to these scenarios, focusing on your problem-solving skills and how you can maintain a positive brand image.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
