At a Glance
- Tasks: Supervise a team, manage deliveries, and ensure high-quality customer service.
- Company: Join Compass Group UK&I, a leader in the food service industry with 6,000 venues.
- Benefits: Enjoy competitive pay, flexible shifts, and opportunities for learning and development.
- Why this job: Grow your career in a supportive environment that values individuality and teamwork.
- Qualifications: Previous supervisory experience and strong communication skills are essential.
- Other info: Embrace diversity and be part of a culture that celebrates unique talents.
We\βre currently recruiting a dedicated Retail Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 30 hours per week.
As a Retail Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here\βs an idea of what your shift patterns will be: Variable shifts
Are you willing to learn new skills? Here\βs what you need to know before applying with Compass Group UK&I:
Your key responsibilities may include:
- Ensuring all deliveries are checked and stored promptly and correctly
- Supervising a team, creating a positive environment where the team feel welcomed and supported
- Being a responsible key holder
- Using the till, taking order and receiving payments
- Assisting with weekly bookwork and any other duties that are necessary
- Producing weekly rotas following the manager\βs guidelines
- Placing orders for stock to maintain the correct stock levels
- Delegating where necessary and ensuring the team are proactive at all times
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Retail Supervisor will:
- Previous experience supervising frontline teams within a similar environment
- Good communication skills with a focus on great Customer Service
- Team player and can-do attitude
- Ability to work under pressure whilst maintaining a positive attitude
As part of Compass you\βll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\βs biggest businesses.
Job Reference: com/2701/86090001/52754379/BU #One Retail
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive β because diversity is our strength!
Retail Supervisor - M&S employer: OneRetail
Contact Detail:
OneRetail Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Retail Supervisor - M&S
β¨Tip Number 1
Familiarise yourself with M&S's values and customer service standards. Understanding their commitment to quality and customer satisfaction will help you demonstrate your alignment with their brand during the interview.
β¨Tip Number 2
Prepare examples from your previous experience that showcase your ability to supervise a team effectively. Highlight situations where you created a positive work environment or resolved conflicts, as these are key skills for a Retail Supervisor.
β¨Tip Number 3
Research common challenges faced in retail environments and think about how you would address them. Being able to discuss potential solutions shows your proactive attitude and readiness to take on the role.
β¨Tip Number 4
Network with current or former employees of M&S if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Retail Supervisor - M&S
Some tips for your application π«‘
Understand the Role: Before applying, make sure to thoroughly read the job description for the Retail Supervisor position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience supervising teams or working in a retail environment. Use specific examples to demonstrate your ability to lead and support a team effectively.
Showcase Your Skills: Focus on your communication skills and customer service experience in your application. Mention any instances where you've successfully handled pressure while maintaining a positive attitude, as this is crucial for the role.
Personalise Your Application: Make your application stand out by personalising it. Address the hiring manager by name if possible, and express your enthusiasm for the companyβs commitment to diversity and employee development.
How to prepare for a job interview at OneRetail
β¨Showcase Your Supervisory Experience
Be prepared to discuss your previous experience supervising teams. Highlight specific examples where you created a positive environment and supported your team, as this aligns with the company's values.
β¨Demonstrate Strong Communication Skills
Since great customer service is key, practice articulating how you handle customer interactions. Share examples of how you've effectively communicated with both customers and team members in past roles.
β¨Prepare for Situational Questions
Expect questions about how you would handle pressure or difficult situations. Think of scenarios where you maintained a positive attitude under stress and be ready to explain your thought process.
β¨Emphasise Your Willingness to Learn
Express your eagerness to learn new skills and adapt to the role. Companies like Compass Group value individuals who are open to growth and development, so share any relevant training or learning experiences.