Retail Supervisor - M&S
Retail Supervisor - M&S

Retail Supervisor - M&S

Full-Time No home office possible
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At a Glance

  • Tasks: Supervise a team, manage stock, and ensure excellent customer service.
  • Company: Join Compass Group UK&I, a leader in the retail industry.
  • Benefits: Competitive pay, great perks, and opportunities for learning and development.
  • Why this job: Grow your career in a supportive environment that values individuality and diversity.
  • Qualifications: Experience supervising teams and strong communication skills.
  • Other info: Flexible rotating shifts with a focus on personal growth.

We\’re currently recruiting a dedicated Retail Supervisor to help ensure the smooth running of the operations in a major High Street brand on a full time basis, contracted to 35 hours per week.

As a Retail Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here\’s an idea of what your shift patterns will be: 5 out of 7 days.

Key responsibilities may include:

  • Ensuring all deliveries are checked and stored promptly and correctly
  • Supervising a team, creating a positive environment where the team feel welcomed and supported
  • Being a responsible key holder
  • Using the till, taking order and receiving payments
  • Assisting with weekly bookwork and any other duties that are necessary
  • Producing weekly rotas following the manager\’s guidelines
  • Placing orders for stock to maintain the correct stock levels
  • Delegating where necessary and ensuring the team are proactive at all times
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

Our ideal Retail Supervisor will:

  • Previous experience supervising frontline teams within a similar environment
  • Good communication skills with a focus on great Customer Service
  • Team player and can-do attitude
  • Ability to work under pressure whilst maintaining a positive attitude

As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.

Job Reference: com/1401/91397001/52784647/BU #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!

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Retail Supervisor - M&S employer: OneRetail

At Compass Group UK&I, we pride ourselves on being an exceptional employer that values individuality and invests in the growth of our employees. As a Retail Supervisor, you will enjoy a supportive work culture that encourages career progression, competitive pay, and a range of benefits, all while working in a dynamic environment that celebrates diversity and fosters personal development.
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Contact Detail:

OneRetail Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Supervisor - M&S

✨Tip Number 1

Network like a pro! Reach out to your connections in the retail industry, especially those who work at M&S or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for the interview by practising common questions related to team supervision and customer service. We recommend role-playing with a friend to boost your confidence and get comfortable with your responses.

✨Tip Number 3

Show off your personality during the interview! M&S values individuality, so don’t be afraid to let your unique traits shine through. Share personal stories that highlight your experience and how you’ve positively impacted your previous teams.

✨Tip Number 4

Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us.

We think you need these skills to ace Retail Supervisor - M&S

Supervisory Skills
Customer Service
Communication Skills
Team Leadership
Time Management
Problem-Solving Skills
Attention to Detail
Ability to Work Under Pressure
Food Handling & Hygiene Standards
Health & Safety Regulations
Stock Management
Delegation Skills
Adaptability
Positive Attitude

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience that match the Retail Supervisor role. Highlight any previous supervisory experience and customer service skills to show us you’re the right fit!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you want to work with Compass Group UK&I and how your values align with ours. Be genuine and let your personality come through.

Showcase Your Team Spirit: As a Retail Supervisor, teamwork is key. In your application, share examples of how you've successfully led a team or created a positive environment. We love to see candidates who can inspire others!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!

How to prepare for a job interview at OneRetail

✨Know the Company

Before your interview, take some time to research Compass Group UK&I. Understand their values, mission, and what they stand for. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.

✨Showcase Your Leadership Skills

As a Retail Supervisor, you'll be expected to lead a team. Prepare examples from your past experiences where you've successfully supervised or motivated a team. Highlight how you created a positive environment and dealt with challenges, as this will resonate well with the interviewers.

✨Demonstrate Customer Service Excellence

Customer service is key in retail. Be ready to discuss how you've handled customer interactions in the past. Share specific instances where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with the role's requirements.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to work under pressure. Think about situations where you had to make quick decisions or manage conflicts within your team. Practising these scenarios can help you respond confidently during the interview.

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