At a Glance
- Tasks: Lead a vibrant café and bar, inspiring your team to deliver unforgettable guest experiences.
- Company: Join Grind, one of London’s hottest café and bar brands.
- Benefits: Enjoy competitive salary, work-life balance, and fantastic perks.
- Why this job: Be the star of the show at an iconic London location with creative freedom.
- Qualifications: Proven leadership in high-volume hospitality and strong financial skills.
- Other info: Unlock career growth opportunities within the UK's largest food services firm.
The predicted salary is between 42000 - 58000 £ per year.
Location: Waterloo Station | Hours: 40 per week (variable shifts) | Contract: Full-time | Salary: £50,000 + Compass Benefits
Are you ready to lead the charge at one of London’s hottest café and bar brands in one of the busiest travel locations in London? Grind isn’t just a venue; it’s a vibrant, all-day powerhouse that keeps London buzzing, from the first morning coffee to the last late-night cocktail. We’re looking for a passionate and dynamic General Manager to bring the energy, the fun, and the unmatched service flair that defines the Grind experience at our Waterloo Station location. This is your chance to own the vibe, inspire a top-tier team, and deliver a truly unforgettable guest journey.
You’ll get the excitement and culture of a forward-thinking brand like Grind, combined with the security and incredible benefits of Compass Group.
What You’ll Be Doing:
- Vibe Master: Lead, motivate, and inspire your team to deliver legendary service that turns first-time visitors into lifelong fans.
- Day-to-Night Maestro: Seamlessly manage the transition from a bustling café by day to a vibrant bar by night, ensuring smooth, energetic operations around the clock.
- Financial Guru: Flex your business muscles by managing budgets and stock to drive peak performance and profit.
- Team Developer: Develop and mentor your staff, helping every person achieve their full potential and fostering a fun, positive, and safe working environment.
- Guest Champion: Proactively engage with guests, creating a welcoming and electric atmosphere that keeps them coming back.
What You’ll Bring:
- Hospitality Leader: Proven, hands-on leadership experience in a high-volume café, bar, or casual dining environment.
- Commercial Sharpness: Strong financial and organisational skills—you know how to make the numbers work while keeping the fun going.
- People-First Focus: A genuine passion for people, with a service-driven attitude and the ability to build, train, and retain a fantastic team.
- Creative Drive: You are creative, ambitious, and ready to make a significant impact on a premium, high-growth brand.
The Perks:
- Work-Life Balance: Access to enhanced Parental Leave and the option to purchase additional holiday to ensure you have time to recharge.
- Compass Benefits Hub: Access to Perks at Work, a massive platform for savings and discounts on shopping, cinema tickets, technology, and more!
- Grow Your Career: Unrivalled Personal Development and Career Pathways across the entire Compass Group, helping you 'Move Up', 'Move Across', or 'Master your Craft'.
- Wellbeing Support: Access to mental health support and an Employee Assistance Programme.
Ready to mix the best coffee with the coolest cocktails and lead a team at an iconic London landmark?
Restaurant General Manager - Grind Waterloo employer: OneRetail
Contact Detail:
OneRetail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant General Manager - Grind Waterloo
✨Tip Number 1
Get to know the Grind vibe! Before your interview, spend some time in the café. Observe how the team interacts with guests and the overall atmosphere. This will help you speak their language and show that you're genuinely interested in being part of the Grind family.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the General Manager role. Plus, it shows you’re proactive and serious about joining the team!
✨Tip Number 3
Show off your leadership skills! During interviews, share specific examples of how you've motivated teams in high-pressure environments. Highlight your ability to create a fun and energetic atmosphere while still hitting those financial targets—Grind loves a balance of fun and focus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of the Grind and Compass Group from the get-go. Let’s get you in the door!
We think you need these skills to ace Restaurant General Manager - Grind Waterloo
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for hospitality shine through! We want to see that you’re not just looking for a job, but that you genuinely love creating unforgettable experiences for guests.
Tailor Your CV: Make sure your CV is tailored to the role of General Manager at Grind. Highlight your leadership experience and any relevant achievements in high-volume environments. We want to see how you can bring your unique flair to our team!
Be Authentic: Don’t be afraid to show your personality in your application. We’re all about the vibe at Grind, so let us know what makes you tick and how you can contribute to our energetic atmosphere.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our amazing team at Grind!
How to prepare for a job interview at OneRetail
✨Know Your Grind
Before stepping into the interview, make sure you know all about Grind's vibe and values. Familiarise yourself with their menu, the atmosphere they create, and their approach to customer service. This will not only show your enthusiasm but also help you align your answers with what they stand for.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be ready to share specific examples of how you've motivated teams in high-pressure environments. Think about times when you turned challenges into opportunities and how you fostered a positive work culture—this is your chance to shine!
✨Demonstrate Financial Savvy
Grind is looking for someone who can manage budgets effectively. Brush up on your financial knowledge and be prepared to discuss how you've previously driven profitability while maintaining a fun atmosphere. Bring examples of how you've balanced the books without sacrificing guest experience.
✨Engage with Passion
During the interview, let your passion for hospitality and people shine through. Talk about your love for creating memorable guest experiences and how you plan to engage with both customers and staff. A genuine enthusiasm for the role will set you apart from other candidates.