Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Prepare delicious food, create attractive displays, and deliver exceptional customer service.
- Company: Join a major High Street brand with a focus on teamwork and individuality.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Why this job: Be part of a passionate team and make a real impact in a fast-paced environment.
- Qualifications: Enthusiastic attitude, team player, and a desire to succeed; catering experience is a plus.
- Other info: Diversity is our strength; we celebrate unique talents and backgrounds.
The predicted salary is between 10 - 13 £ per hour.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for a major High Street brand on a part time basis, contracted to 12 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing a major High Street brand and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn’t essential.
As part of Compass you will help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Customer Service Assistant in Portsmouth employer: OneRetail
Contact Detail:
OneRetail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant in Portsmouth
✨Tip Number 1
Get to know the company! Research their values and culture, especially how they celebrate individuality. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult customers or work under pressure. Role-playing these situations can help you feel more confident and prepared when it comes to the real deal.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the interview process. They might share what the company really values in a Customer Service Assistant, giving you an edge over other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be able to showcase your enthusiasm for the role and the brand directly, which is always a bonus!
We think you need these skills to ace Customer Service Assistant in Portsmouth
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for food and people shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional customer experience.
Tailor Your CV: Make sure your CV highlights any relevant experience, especially in customer service or catering. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your strengths!
Be Yourself: We celebrate individuality, so don’t hesitate to let your personality come through in your cover letter. Share why you’d be a great fit for our team and how you can contribute to our friendly atmosphere.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our amazing team!
How to prepare for a job interview at OneRetail
✨Know the Brand
Before your interview, take some time to research the major High Street brand you'll be representing. Understand their values, mission, and what makes them stand out in the food industry. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Show Your Passion for People
As a Customer Service Assistant, your ability to connect with customers is key. Think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during the interview to demonstrate your passion for delivering excellent customer service.
✨Prepare for Fast-Paced Scenarios
Since the role involves working in a busy environment, be prepared to discuss how you handle pressure. Consider scenarios where you've successfully managed multiple tasks at once. Practising responses to potential situational questions can help you feel more confident.
✨Emphasise Teamwork
This position requires a strong team player. Think about times when you've collaborated with others to achieve a common goal. Highlight your ability to work well within a team and how you contribute to a positive atmosphere, as this aligns perfectly with the company's values.
