At a Glance
- Tasks: Lead a dynamic team to deliver exceptional food experiences and outstanding customer service.
- Company: Join Compass Group UK&I, a leader in the catering industry with a focus on individuality.
- Benefits: Enjoy competitive pay, career growth, exclusive discounts, and wellness classes.
- Other info: Be part of a diverse team that values your unique talents and promotes personal growth.
- Why this job: Make a real impact in a vibrant environment while advancing your catering career.
- Qualifications: Previous management experience and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 € per year.
We're recruiting an experienced Assistant Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a full time basis, contracted to 40 hours per week.
As an Assistant Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your key responsibilities will include:
- Liaising between the team and manager to ensure we continually exceed expectations
- Motivating the team to keep everyone on task
- Assisting the manager with managing inventories, monitoring budgets and implementing action plans
- Managing the tills and processing payments
- Supporting and training our teams, leading from the front to make sure everyone can excel in their role
- Assisting with paperwork when required
- Representing Compass Group UK&I and maintaining a positive brand image
Our ideal Assistant Manager will:
- Be passionate about exceptional customer service
- Have previous experience in a similar role
- Have experience managing teams
- Have excellent communication and organisational skills
- Be an ambitious and motivated individual who is always looking to upskill
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Assistant Manager - M&S in Northampton employer: OneRetail
At Compass Group UK&I, we pride ourselves on being an exceptional employer that values individuality and invests in the growth of our employees. As an Assistant Manager for M&S, you'll enjoy a vibrant work culture that celebrates diversity, alongside a comprehensive benefits package including career development programmes, healthcare access, and exclusive discounts. Join us to not only advance your catering career but also to be part of a team that is dedicated to delivering outstanding food experiences while ensuring you feel valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - M&S in Northampton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Compass Group's values and how they celebrate individuality. This will help you connect with the team and show that you're a great fit for their vibe.
✨Tip Number 2
Practice your customer service stories! Think of specific examples where you've gone above and beyond for customers. This is key for the Assistant Manager role, so be ready to share how you can deliver those incredible food experiences.
✨Tip Number 3
Show off your leadership skills! Be prepared to discuss how you've motivated teams in the past. Compass Group wants someone who can lead from the front, so highlight your experience in managing and training others.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Compass Group family. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Manager - M&S in Northampton
Some tips for your application 🫡
Show Your Passion:Make sure to express your passion for exceptional food and customer service in your application. We want to see that you genuinely care about creating incredible experiences for our customers!
Highlight Relevant Experience:When detailing your previous roles, focus on your experience managing teams and overseeing operations. We love seeing how you've motivated others and kept things running smoothly in past positions.
Be Clear and Organised:Your application should be well-structured and easy to read. Use clear headings and bullet points where necessary to showcase your skills and experiences. We appreciate a tidy presentation!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with M&S.
How to prepare for a job interview at OneRetail
✨Know Your Stuff
Before the interview, make sure you’re familiar with M&S and Compass Group UK&I. Understand their values, especially around exceptional customer service and food quality. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As an Assistant Manager, you’ll need to motivate and manage a team. Prepare examples from your past experiences where you successfully led a team or resolved conflicts. Highlight how you can inspire others to excel in their roles.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing inventory or dealing with a dissatisfied customer. Think through these scenarios beforehand and be ready to discuss your thought process and actions.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready about the company culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
