At a Glance
- Tasks: Support daily operations and lead a motivated team at Costa Coffee.
- Company: Join Compass Group, a leader in the food service industry.
- Benefits: Enjoy discounts, wellness classes, and a contributory pension scheme.
- Why this job: Make a real impact while delivering exceptional customer experiences.
- Qualifications: Previous supervisory experience and strong leadership skills required.
- Other info: Great career growth opportunities in a diverse and inclusive environment.
The predicted salary is between 24000 - 36000 £ per year.
We’re currently recruiting a dedicated Assistant Costa Coffee Manager to join our team. This is an exciting opportunity to support the day-to-day operations of a busy Costa outlet within a healthcare environment, ensuring the highest standards of service and quality.
Working alongside the Store Manager, you’ll help lead a motivated team, maintain operational excellence, and deliver outstanding experiences for our customers.
Main Responsibilities:- Support the Manager in the daily running of the Costa store
- Lead, motivate, and inspire the team to deliver exceptional customer service
- Assist with staff rotas, stock management, and ordering supplies
- Ensure the café is clean, well-presented, and compliant with all health and safety standards
- Help manage cashing-up, record keeping, and other administrative tasks
- Maintain a positive and professional atmosphere within the team
- Step up and take responsibility in the Manager’s absence
- Previous experience in a supervisory or team leader role within a café, retail, or catering environment
- Strong communication and leadership skills
- Excellent customer service focus with a proactive attitude
- Reliable, well-presented, and able to work under pressure
- A team player with the ability to use your own initiative
- Committed to maintaining high standards of hygiene and safety
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Costa Assistant Manager in Newport employer: OneRetail
Contact Detail:
OneRetail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Costa Assistant Manager in Newport
✨Tip Number 1
Get to know the company culture! Before your interview, check out Compass Group's values and mission. This will help you align your answers with what they care about, showing you're a perfect fit for the Assistant Costa Coffee Manager role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on your leadership experience and how you've motivated teams in the past – that's key for this role!
✨Tip Number 3
Dress to impress! Make sure you look well-presented and professional for your interview. First impressions count, especially in a customer-focused environment like Costa Coffee.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Costa Assistant Manager in Newport
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering exceptional customer service and leading a team. Share specific examples of your past experiences that highlight your passion for the café environment.
Tailor Your CV: Make sure your CV is tailored to the Assistant Costa Coffee Manager role. Highlight relevant experience in supervisory positions and any skills that match the job description. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show off your organisational skills in your writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at OneRetail
✨Know Your Coffee
Familiarise yourself with Costa's menu and the coffee-making process. Being able to discuss your favourite drinks or any new offerings shows your passion for the brand and can impress the interviewers.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight situations where you motivated staff or improved customer service, as this aligns perfectly with the role's responsibilities.
✨Understand Operational Excellence
Brush up on best practices for café operations, including stock management and health and safety standards. Being knowledgeable about these areas will demonstrate your readiness to support the Store Manager effectively.
✨Emphasise Customer Service
Be ready to share specific instances where you went above and beyond for customers. This role is all about delivering exceptional experiences, so showcasing your customer service skills will be key.