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- Tasks: Supervise cafe operations, ensuring quality service and a positive team environment.
- Company: Join Costa, a leading High Street brand that values individuality and career growth.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Why this job: Make an impact in a dynamic cafe setting while advancing your career.
- Qualifications: Experience in supervising teams and excellent customer service skills.
- Other info: Embrace diversity and thrive in a supportive workplace culture.
The predicted salary is between 24000 - 36000 £ per year.
We’re currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a full‑time basis, contracted to 35 hours per week. As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here’s what you need to know before applying with Compass Group UK&I:
- Ensuring all deliveries are checked and stored promptly and correctly
- Supervising a team, creating a positive environment where the team feel welcomed and supported
- Being a responsible key holder
- Assisting with weekly bookwork and any other duties that are necessary
- Producing weekly rotas following the manager’s guidelines
- Placing orders for stock to maintain the correct stock levels
- Delegating where necessary and ensuring the team are proactive at all times
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Cafe Supervisor will:
- Have previous experience supervising frontline teams within a similar environment
- Possess good communication skills with a focus on great Customer Service
- Be a team player with a can-do attitude
- Have the ability to work under pressure whilst maintaining a positive attitude
As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Cafe Supervisor - Costa in Milton Keynes employer: OneRetail
Contact Detail:
OneRetail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Supervisor - Costa in Milton Keynes
✨Tip Number 1
Get to know the company culture! Before your interview, check out Compass Group's values and how they celebrate individuality. This will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your customer service skills! As a Cafe Supervisor, you'll need to demonstrate excellent communication and a can-do attitude. Role-play common scenarios with friends to boost your confidence.
✨Tip Number 3
Be ready to talk about your leadership style! Think of examples where you've successfully supervised a team or handled pressure. This will show that you can create a positive environment for your future team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Compass family and growing your career with us.
We think you need these skills to ace Cafe Supervisor - Costa in Milton Keynes
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love providing great customer service. Share any experiences where you went above and beyond to make someone's day better – it really helps us see your dedication!
Highlight Your Supervisory Skills: Make sure to mention any previous experience supervising teams. We want to know how you've created a positive environment for your team and how you’ve handled challenges in the past. This will show us you're ready to take on the Cafe Supervisor role!
Be Yourself: At StudySmarter, we celebrate individuality! Don’t be afraid to let your personality shine through in your application. Share what makes you unique and how you can contribute to our diverse team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at OneRetail
✨Know the Brand
Before your interview, take some time to research Costa and its values. Understand their commitment to quality and customer service. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Cafe Supervisor, you'll be supervising a team. Be ready to share specific examples from your past experiences where you successfully led a team or handled a challenging situation. Highlight your ability to create a positive environment and how you support your team members.
✨Demonstrate Your Customer Service Focus
Customer service is key in this role. Prepare to discuss how you’ve gone above and beyond for customers in previous jobs. Think of scenarios where you turned a negative experience into a positive one, as this will showcase your problem-solving skills and dedication to customer satisfaction.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company culture is a good fit for you.
