At a Glance
- Tasks: Assist customers and ensure smooth operations in a major High Street brand.
- Company: Join M&S, a leading name in retail with a focus on individuality.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Other info: Diverse and inclusive environment where everyone can thrive.
- Why this job: Be part of a team that values your unique talents and supports your career growth.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
We're currently recruiting a dedicated Customer Services Assistant to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 15 hours per week. As a Customer Services Assistant, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Could you bring your spark to M&S? Here's what you need to know before applying:
- Your key responsibilities will include:
- Responsibility 1
- Responsibility 2
Our ideal Customer Services Assistant will:
- Criteria 1
- Criteria 2
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
M&S - Customer Service Assistant in Maidstone employer: OneRetail
M&S is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive work culture where individuality is celebrated. As a Customer Service Assistant, you will benefit from competitive pay, flexible hours, and numerous opportunities for personal and professional development within one of the UK's leading brands. Join us to be part of a team that values diversity and empowers you to thrive in your career.
StudySmarter Expert Advice🤫
We think this is how you could land M&S - Customer Service Assistant in Maidstone
✨Tip Number 1
Get to know the company culture! M&S values individuality and diversity, so do a bit of research on their values and mission. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face as a Customer Service Assistant and how you'd handle them. Role-playing with a friend can help you feel more confident when it comes to the real deal.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the application process. They might share valuable insights that could give you an edge over other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace M&S - Customer Service Assistant in Maidstone
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the M&S - Customer Services Assistant role. Highlight relevant experience and skills that match the job description. We want to see how you can bring your spark to our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Let us know why you’re the perfect fit for M&S and how you can contribute to our success.
Showcase Your Customer Service Skills:Since this role is all about customer service, make sure to highlight any previous experience you have in this area. Share specific examples of how you've gone above and beyond to help customers – we love to see that dedication!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the M&S family!
How to prepare for a job interview at OneRetail
✨Know the Brand
Before your interview, take some time to research M&S and its values. Understand their commitment to quality and customer service. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you went above and beyond for a customer. This will demonstrate your ability to maintain high standards of quality work, which is crucial for the role.
✨Be Yourself
M&S values individuality, so don’t be afraid to let your personality shine through during the interview. Share your unique experiences and perspectives. This will help you connect with the interviewers and show that you would fit well within their diverse culture.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about opportunities for career progression or how M&S supports its employees' development. This shows that you’re not just interested in the job, but also in growing with the company.
