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- Tasks: Support daily operations and lead a motivated team at Costa Coffee.
- Company: Join a leading company in the coffee industry with a focus on teamwork.
- Benefits: Enjoy competitive pay, career growth, and exclusive discounts on travel and shopping.
- Why this job: Make a real impact by delivering exceptional customer experiences in a vibrant café environment.
- Qualifications: Previous supervisory experience and strong communication skills are essential.
- Other info: Be part of a diverse team that values your unique talents and promotes personal growth.
The predicted salary is between 25000 - 32000 £ per year.
We’re currently recruiting a dedicated Assistant Costa Coffee Manager to join our team. This is an exciting opportunity to support the day-to-day operations of a busy Costa outlet within a healthcare environment, ensuring the highest standards of service and quality.
Working alongside the Store Manager, you’ll help lead a motivated team, maintain operational excellence, and deliver outstanding experiences for our customers.
Main Responsibilities:- Support the Manager in the daily running of the Costa store
- Lead, motivate, and inspire the team to deliver exceptional customer service
- Assist with staff rotas, stock management, and ordering supplies
- Ensure the café is clean, well-presented, and compliant with all health and safety standards
- Help manage cashing-up, record keeping, and other administrative tasks
- Maintain a positive and professional atmosphere within the team
- Step up and take responsibility in the Manager’s absence
- Previous experience in a supervisory or team leader role within a café, retail, or catering environment
- Strong communication and leadership skills
- Excellent customer service focus with a proactive attitude
- Reliable, well-presented, and able to work under pressure
- A team player with the ability to use your own initiative
- Committed to maintaining high standards of hygiene and safety
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Costa - Assistant Manager in Maidstone employer: OneRetail
Contact Detail:
OneRetail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Costa - Assistant Manager in Maidstone
✨Tip Number 1
Get to know the company culture! Before your interview, check out Costa's social media and website. This will help you understand their values and how you can fit in, making it easier to connect with the team during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and customer service experience, as these are key for the Assistant Manager role.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. A well-presented appearance shows that you take the opportunity seriously and are ready to represent Costa Coffee.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Costa - Assistant Manager in Maidstone
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Mention any relevant experience in the café or retail environment and how it fuels your desire to provide exceptional service.
Highlight Leadership Skills: As an Assistant Manager, you'll be leading a team. Make sure to showcase your previous supervisory experience and how you've motivated others to achieve great results. We want to see your leadership style!
Be Detail-Oriented: Pay attention to the details in your application. From spelling and grammar to ensuring you address all the key responsibilities mentioned in the job description, we appreciate a polished and professional submission.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our team at Costa!
How to prepare for a job interview at OneRetail
✨Know Your Coffee
Familiarise yourself with Costa's menu and the coffee-making process. Being able to discuss your favourite drinks or share insights about coffee quality can show your passion for the brand and the role.
✨Showcase Leadership Skills
Prepare examples from your past experiences where you successfully led a team or resolved conflicts. Highlighting your ability to motivate and inspire others will resonate well with the interviewers.
✨Customer Service Focus
Be ready to discuss how you would handle difficult customer situations. Share specific examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
✨Understand Operational Excellence
Brush up on key operational tasks like stock management and health and safety standards. Showing that you understand these aspects will demonstrate your readiness to support the Store Manager effectively.
