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- Tasks: Lead daily operations and create exceptional coffee experiences for customers and staff.
- Company: Join a major brand at The Grange University Hospital, Cwmbran.
- Benefits: Enjoy a competitive salary, pension scheme, and exclusive discounts on travel and shopping.
- Why this job: Be part of a dynamic team and make a real impact in a vibrant environment.
- Qualifications: Passion for service, strong communication skills, and ability to thrive under pressure.
- Other info: Career growth opportunities and a commitment to diversity and inclusion.
The predicted salary is between 28000 - 36000 ÂŁ per year.
We are looking for a highly motivated, reliable and dedicated Manager to join our team. Overseeing daily operations, to ensure the smooth running of the operations in a major brand, leading the team with enthusiasm, and ensuring a welcoming environment where both customers and staff can enjoy exceptional coffee experiences.
As a Costa Manager, your main responsibilities will be:
- Oversee daily operations and ensure seamless execution of business goals.
- To ensure waste is kept to a minimum during beverage production.
- To delegate where necessary and ensure the team are proâactive at all times.
- Completion of weekly bookwork and any other duties that are deemed necessary.
- Act as the main point of contact and decisionâmaker.
- Be proâactive at all times and use initiative, diplomacy and discretion to solve any problems that may arise.
Our ideal Costa Manager will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride.
- Take initiative and make decisions that are right for our customers.
- Be an excellent team player with great communication skills.
- Have a desire to succeed in your role.
- Possess the ability to work under pressure.
- Demonstrate exceptional timekeeping and reliability.
- Have a safetyâfirst mindset.
We ensure youâre rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme.
- Grow your career with our Career Pathways and MyLearning programmes.
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits.
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more.
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more.
- Up to 44% off cinema tickets to enjoy your favourite blockbuster.
- Receive cash rewards every time you spend and use them on a wide range of brands.
- Unwind with us with free wellness, mindfulness and exercise classes.
- You can share all discounts and offers with your friends and families.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive â because diversity is our strength!
Costa Manager in London employer: OneRetail
Contact Detail:
OneRetail Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Costa Manager in London
â¨Tip Number 1
Network like a pro! Reach out to your connections in the coffee industry or related fields. A friendly chat can lead to opportunities that arenât even advertised yet.
â¨Tip Number 2
Show up and shine! If you can, visit the location where you want to work. Introduce yourself to the team and express your enthusiasm for the role. Itâs all about making a memorable first impression!
â¨Tip Number 3
Prepare for the interview by practising common questions. Think about how your experience aligns with the responsibilities of a Costa Manager. We want you to showcase your passion for exceptional service!
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, youâll find all the latest roles and updates there.
We think you need these skills to ace Costa Manager in London
Some tips for your application đŤĄ
Show Your Passion: When writing your application, let your enthusiasm for coffee and customer service shine through. We want to see that you genuinely care about creating exceptional experiences for our customers!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience and skills. We love seeing how your background aligns with the Costa Manager role, so donât hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and qualifications stand out without unnecessary fluff.
Apply Through Our Website: For the best chance of success, apply directly through our website. Itâs the easiest way for us to receive your application and ensures youâre considered for the role!
How to prepare for a job interview at OneRetail
â¨Know Your Coffee
As a Costa Manager, you'll be overseeing daily operations and ensuring exceptional coffee experiences. Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee, brewing methods, and how to maintain quality. This shows your passion for the product and your commitment to delivering outstanding service.
â¨Showcase Your Leadership Skills
You'll need to lead a team with enthusiasm, so prepare examples of how you've successfully managed teams in the past. Think about times when you delegated tasks effectively or resolved conflicts. Highlight your ability to motivate others and create a welcoming environment, as this is key to the role.
â¨Demonstrate Problem-Solving Abilities
The job requires you to act as the main point of contact and decision-maker. Prepare for situational questions where you might need to demonstrate your initiative and discretion in solving problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers and show how you can handle challenges proactively.
â¨Emphasise Your Customer Service Passion
Since the role revolves around delivering outstanding service, be ready to share your experiences in customer-facing roles. Talk about how you greet customers with a smile and ensure they have a great experience. This will resonate well with the interviewers and show that you align with their values.
