At a Glance
- Tasks: Lead a busy Costa store, ensuring great coffee and customer service.
- Company: Join Costa Coffee at Alder Hey Hospital, a globally recognised brand.
- Benefits: Competitive salary, career progression, and exclusive discounts.
- Other info: Enjoy wellness classes and a culture that celebrates diversity.
- Why this job: Make a real impact in a dynamic environment with a supportive team.
- Qualifications: Experience in retail or hospitality and strong leadership skills.
The predicted salary is between 35000 - 35000 £ per year.
We’re looking for an enthusiastic and motivated Costa Store Manager to take the lead at our store in Alder Hey Children's Hospital. This is a fantastic opportunity to run a well-known brand in a fast-paced, high-footfall setting where no two days are the same.
You’ll play a key role in creating a welcoming, positive environment for both customers and your team, delivering consistently great coffee and service while driving the store’s overall performance.
What you’ll be doing:
- Taking full responsibility for the day-to-day running of the Costa store
- Leading, motivating, and developing your team to deliver outstanding customer experiences
- Ensuring smooth and efficient operations during busy service periods
- Managing stock, minimising waste, and maintaining strong cost controls
- Completing weekly admin, reporting, and operational tasks
- Acting as the key decision-maker on site, resolving issues proactively
- Maintaining a safe, compliant environment in line with Food Safety and Health & Safety standards
- Driving engagement and creating a positive team culture
What we’re looking for:
- A passionate leader with a strong focus on customer service
- Experience managing or supervising in a fast-paced retail or hospitality environment
- A confident decision-maker who uses initiative and remains calm under pressure
- Excellent communication and team leadership skills
- Highly organised with strong attention to detail
- Reliable, flexible, and committed with a strong work ethic
- A proactive, “can-do” attitude and hands-on approach
What’s in it for you:
- Salary of £35,000
- Opportunity to lead a globally recognised coffee brand
- A stable, high-volume location with great team culture
- Career progression within a large, supportive organisation
- The chance to make a real impact in a role that combines leadership, service, and operations
- Comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Costa Coffee - Store Manager in Liverpool employer: OneRetail
At Costa Coffee in Alder Hey Hospital, we pride ourselves on being an excellent employer that values leadership and customer service. With a competitive salary of £35,000 and a comprehensive benefits package, including career progression opportunities and wellness programmes, we foster a supportive and dynamic work culture where you can truly make a difference. Join us to lead a passionate team in a high-footfall environment, ensuring every day is rewarding and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Costa Coffee - Store Manager in Liverpool
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like OneRetail. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to OneRetail
Don't be shy about reaching out to OneRetail directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Costa Coffee - Store Manager in Liverpool
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about OneRetail and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at OneRetail
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
