At a Glance
- Tasks: Lead a busy M&S store, ensuring excellent customer service and team performance.
- Company: Join Compass Group, a leader in the retail industry with a focus on people.
- Benefits: Salary up to £40,000, career progression, discounts, and wellness classes.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in a high-profile role within a trusted brand.
- Qualifications: Experience in retail management and strong leadership skills required.
The predicted salary is between 40000 - 40000 £ per year.
We’re looking for a passionate and driven Store Manager to lead the M&S store at St James’ Hospital. This is a fantastic opportunity to take ownership of a well-established, high-footfall store within a fast-paced healthcare setting.
You’ll play a key role in delivering an outstanding customer experience, leading a strong team, and driving commercial success within a trusted and recognisable brand.
What you’ll be doing:
- Taking full ownership of store performance, delivering against sales, profit, and KPI targets
- Leading, motivating, and developing your team to deliver excellent customer service
- Creating a positive, safe, and engaging environment for both customers and colleagues
- Managing stock, labour, and costs effectively to maximise performance
- Ensuring full compliance with Food Safety, Health & Safety, and M&S brand standards
- Using data and insight to identify opportunities and drive continuous improvement
- Building strong relationships with stakeholders and representing the brand with pride
- Leading by example and embedding a high-performing, inclusive team culture
What we’re looking for:
- A confident, people-focused leader who can inspire and develop a team
- Strong commercial awareness with experience managing budgets and KPIs
- Hands-on approach with the ability to balance operations and leadership
- Excellent communication and stakeholder management skills
- Flexible and adaptable, with a proactive, can-do attitude
- Experience in retail or a customer-facing management role (preferred)
What’s in it for you:
- Salary up to £40,000 depending on experience
- Opportunity to lead a well-established M&S store in a busy, stable environment
- Clear career progression within Compass Group and M&S
- A supportive business that invests in its people and development
- The chance to make a real impact in a role that combines retail excellence with purpose
This role is ideal for a strong Store Manager looking for a stable, high-volume environment where they can lead from the front, develop a team, and make a real difference day-to-day.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
M&S Store Manager in Leeds employer: OneRetail
At Compass Group, we pride ourselves on being an exceptional employer, offering a dynamic work environment at our M&S store in St James' Hospital, Leeds. With a strong focus on employee development through clear career progression pathways and comprehensive benefits, including healthcare perks and exclusive discounts, we foster a culture of inclusivity and support. Join us to lead a passionate team in a high-volume setting where your contributions truly make a difference in the lives of our customers and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land M&S Store Manager in Leeds
✨Tip Number 1
Get to know the company inside out! Research M&S and its values, especially how they operate in a healthcare setting. This will help you tailor your approach during interviews and show that you're genuinely interested in leading their store.
✨Tip Number 2
Network like a pro! Connect with current or former M&S employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out as a candidate. Plus, it shows initiative!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past where you've led a team, managed budgets, or improved customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to engage with us directly.
We think you need these skills to ace M&S Store Manager in Leeds
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about leading a team and delivering excellent customer service in a busy environment like St James' Hospital.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in retail management and team leadership. We love seeing how your skills align with our needs, so don’t hold back on showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out. Use bullet points if it helps to convey your experience effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at M&S!
How to prepare for a job interview at OneRetail
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the M&S store at St James’ Hospital. Understand its layout, product offerings, and customer demographics. This knowledge will help you demonstrate your commitment and readiness to take ownership of the store.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate and develop staff, as well as how you create a positive environment. Be ready to discuss specific situations where your leadership made a difference.
✨Demonstrate Commercial Awareness
Brush up on your understanding of retail KPIs and how they impact store performance. Be prepared to discuss how you’ve managed budgets and driven sales in previous roles. Showing that you can balance operations with commercial success will set you apart.
✨Engage with Stakeholders
Think about how you’ve built relationships with stakeholders in your previous roles. Be ready to share examples of how you’ve represented a brand and collaborated with others to achieve common goals. This will show your ability to communicate effectively and work within a team.
