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- Tasks: Supervise a dynamic café team and ensure smooth operations in a bustling environment.
- Company: Join Compass Group UK&I, a leader in the hospitality industry.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Other info: Diverse workplace that values unique talents and promotes career advancement.
- Why this job: Grow your career while celebrating individuality and making a real impact.
- Qualifications: Experience in supervising teams and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
We’re currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part‑time basis, contracted to 30 hours per week. As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Are you willing to learn new skills?
Key Responsibilities
- Ensuring all deliveries are checked and stored promptly and correctly
- Supervising a team, creating a positive environment where the team feel welcomed and supported
- Being a responsible key holder
- Assisting with weekly bookwork and any other duties that are necessary
- Producing weekly rotas following the manager’s guidelines
- Placing orders for stock to maintain the correct stock levels
- Delegating where necessary and ensuring the team are proactive at all times
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Ideal Candidate
- Previous experience supervising frontline teams within a similar environment
- Good communication skills with a focus on great Customer Service
- Team player and can‑do attitude
- Ability to work under pressure whilst maintaining a positive attitude
As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Locations
Team Leader - Costa in Hampshire, Portsmouth employer: OneRetail
Contact Detail:
OneRetail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Costa in Hampshire, Portsmouth
✨Tip Number 1
Get to know the company culture! Before your interview, check out Compass Group's values and how they celebrate individuality. This will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your communication skills! As a Cafe Supervisor, you'll need to lead a team and provide excellent customer service. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your leadership experience! Think of examples where you've successfully supervised a team or handled pressure. Be ready to share these stories during your interview to demonstrate your can-do attitude.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Compass family and growing your career with us.
We think you need these skills to ace Team Leader - Costa in Hampshire, Portsmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Cafe Supervisor role. Highlight any previous supervisory experience and customer service skills to show us you’re the right fit!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you want to work with Compass Group UK&I and how your background makes you a great candidate for the team leader position.
Show Off Your Team Spirit: We love a good team player! In your application, share examples of how you've supported your team in the past and created a positive working environment. We want to see your can-do attitude!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at OneRetail
✨Know the Company
Before your interview, take some time to research Compass Group UK&I. Understand their values, mission, and what they stand for. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Cafe Supervisor, you'll be supervising a team. Be prepared to discuss your previous experience in leading teams, how you create a positive environment, and any specific examples where you've successfully managed challenges. Highlighting your ability to delegate and support your team will set you apart.
✨Emphasise Customer Service
Great customer service is key in this role. Think of examples from your past experiences where you went above and beyond for customers. Be ready to explain how you handle pressure while maintaining a positive attitude, as this is crucial in a busy café environment.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.