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- Tasks: Lead shifts, supervise staff, and ensure top-notch customer service.
- Company: Join a major High Street brand with a focus on individuality and growth.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Other info: Diverse workplace that values every individual and promotes career advancement.
- Why this job: Make an impact in a fast-paced environment while advancing your career.
- Qualifications: Experience in retail or hospitality, with strong leadership skills.
The predicted salary is between 12 - 15 £ per hour.
We’re currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part‑time basis, contracted to 24 hours per week. As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here’s an idea of what your shift patterns will be: Variable shifts.
Key Responsibilities- Lead shifts in the absence of management, including opening and closing
- Maintain high standards of health & safety and food safety
- Supervise, train and support Baristas / CSAs
- Deliver excellent customer service and drive sales through upselling
- Complete daily checks, paperwork and brand records
- Support stock control, deliveries and ordering
- Ensure full compliance with brand, audit and profit protection standards
- Experienced in retail or hospitality, ideally in a supervisory role
- Customer focused, organised and confident leading a team
- Flexible and able to work in a fast‑paced environment
As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Locations
Costa Supervisor - Costa in Hampshire, Portsmouth employer: OneRetail
Contact Detail:
OneRetail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Costa Supervisor - Costa in Hampshire, Portsmouth
✨Tip Number 1
Get to know the company culture! Before your interview, check out Compass Group's values and how they celebrate individuality. This will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your customer service skills! As a Cafe Supervisor, you'll need to lead by example. Think of examples from your past experiences where you went above and beyond for customers, and be ready to share them.
✨Tip Number 3
Be flexible and ready to adapt! The job requires working in a fast-paced environment, so during your interview, highlight your ability to handle change and keep things running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Costa and ready to take on the challenge!
We think you need these skills to ace Costa Supervisor - Costa in Hampshire, Portsmouth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how much you care about delivering excellent customer service and leading a team. A little personality goes a long way!
Tailor Your CV: Make sure your CV highlights relevant experience in retail or hospitality, especially any supervisory roles. We love seeing how your skills match what we're looking for, so don’t be shy about showcasing your achievements.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key responsibilities and experiences are easy to read. Avoid jargon and focus on what makes you a great fit for the Cafe Supervisor role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at OneRetail
✨Know Your Stuff
Before the interview, make sure you’re familiar with the brand and its values. Research Costa’s commitment to quality and customer service, and think about how your experience aligns with their mission. This will show that you’re genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Cafe Supervisor, you’ll be leading shifts and supporting your team. Prepare examples of how you’ve successfully managed a team or handled difficult situations in the past. Highlight your ability to motivate others and maintain high standards.
✨Customer Service is Key
Be ready to discuss your approach to delivering excellent customer service. Think of specific instances where you went above and beyond for a customer. This will demonstrate your customer-focused mindset, which is crucial for this role.
✨Flexibility and Adaptability
The job requires working variable shifts in a fast-paced environment. Be prepared to talk about your flexibility and how you handle changing circumstances. Share examples of how you’ve adapted to new challenges in previous roles.