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- Tasks: Prepare delicious food, create displays, handle cash, and ensure hygiene standards.
- Company: Join Compass Group, a leading name in the food service industry with 6,000 venues.
- Benefits: Enjoy competitive pay, great perks, and opportunities for learning and development.
- Why this job: Be part of a passionate team, thrive in a fast-paced environment, and grow your career.
- Qualifications: Enthusiastic attitude, teamwork skills, and a desire to succeed; catering experience is a plus.
- Other info: We celebrate diversity and empower every individual to reach their full potential.
The predicted salary is between 24000 - 36000 £ per year.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for a major High Street brand on a full time basis, contracted to 37.5 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You\’ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Could you bring your spark to a major High Street brand? Here\’s what you need to know before applying:
Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing a major High Street brand and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn\’t essential.
As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.
Job Reference: com/0912/85368001/52484635/BU #One Retail
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Customer Service Assistant employer: OneRetail
Contact Detail:
OneRetail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Show your enthusiasm for food and customer service during any interactions. Whether it's in a phone call or an informal chat, let your passion shine through. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Familiarise yourself with the brand's values and mission. When you understand what they stand for, you can tailor your conversations to align with their goals, demonstrating that you're a great fit for their team.
✨Tip Number 3
Prepare to discuss your teamwork skills and experiences. Since this role requires collaboration, think of specific examples where you've successfully worked as part of a team, especially in high-pressure situations.
✨Tip Number 4
Be ready to showcase your reliability and timekeeping skills. Employers value punctuality and dependability, so have anecdotes ready that highlight your commitment to being on time and your ability to handle responsibilities effectively.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or catering roles. Emphasise your ability to work in a fast-paced environment and any specific skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and people. Mention your enthusiasm for delivering excellent customer service and how you embody the qualities of a team player.
Highlight Relevant Skills: In your application, focus on skills such as time management, reliability, and your ability to thrive under pressure. Provide examples from past experiences that demonstrate these abilities.
Showcase Your Personality: Let your personality shine through in your application. The company values individuality, so don't hesitate to express what makes you unique and how you can contribute to their team culture.
How to prepare for a job interview at OneRetail
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this will demonstrate your commitment to providing a great experience.
✨Highlight Teamwork Skills
Since the role requires being an excellent team player, be prepared to discuss your experiences working in teams. Talk about how you contribute to a positive team environment and how you handle challenges with colleagues.
✨Demonstrate Your Ability to Thrive Under Pressure
In a busy environment, it's crucial to stay calm and efficient. Prepare to share instances where you've successfully managed high-pressure situations, showcasing your time management skills and reliability.
✨Familiarise Yourself with Food Safety Standards
Understanding food handling and hygiene standards is essential for this role. Brush up on these regulations before the interview, and be ready to discuss how you would ensure compliance in your daily tasks.
