Customer Service Assistant
Customer Service Assistant

Customer Service Assistant

Part-Time 11 - 14 £ / hour (est.) No home office possible
Go Premium
O

At a Glance

  • Tasks: Prepare delicious food, create attractive displays, and deliver top-notch customer service.
  • Company: Join a major High Street brand with a focus on teamwork and individuality.
  • Benefits: Competitive pay, great perks, and opportunities for learning and development.
  • Why this job: Be part of a passionate team and make a real impact in a busy environment.
  • Qualifications: Enthusiastic attitude, team player, and a desire to succeed.
  • Other info: Diversity and inclusion are at the heart of our culture.

The predicted salary is between 11 - 14 £ per hour.

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for a major High Street brand on a part time basis, contracted to 20 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here’s what you need to know before applying:

Responsibilities:
  • Preparing delicious, high-quality food that delights our clients and customers
  • Creating attractive food and counter displays
  • Representing a major High Street brand and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations
Ideal candidate:
  • Have an enthusiastic can-do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety-first mind set
  • Have experience within a similar catering-related role, but this isn’t essential.

As part of Compass you will help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Customer Service Assistant employer: OneRetail

At Compass, we pride ourselves on being an exceptional employer that values teamwork, individuality, and personal growth. As a Customer Service Assistant, you'll enjoy a vibrant work culture where your contributions are recognised and rewarded, alongside competitive pay and numerous opportunities for career advancement within one of the UK's leading businesses. Join us in a fast-paced environment that not only celebrates diversity but also empowers you to thrive and succeed in your role.
O

Contact Detail:

OneRetail Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Assistant

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on the brand and its values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.

✨Tip Number 2

Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will demonstrate your passion for delivering excellent service.

✨Tip Number 3

Dress the part! Make sure you look smart and professional for your interview. First impressions matter, and showing that you care about your appearance reflects your enthusiasm for the role.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our team. Don’t miss out on this opportunity!

We think you need these skills to ace Customer Service Assistant

Customer Service Skills
Teamwork
Food Preparation
Cash Handling
Food Handling & Hygiene Standards
Health & Safety Compliance
Time Management
Ability to Work Under Pressure
Enthusiastic Attitude
Reliability
Attention to Detail
Communication Skills
Creativity in Food Presentation

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience for our customers.

Tailor Your CV: Make sure your CV is tailored to the role of Customer Service Assistant. Highlight any relevant experience, even if it’s not directly in catering. We love seeing how your skills can translate into our fast-paced environment!

Be Yourself: We value individuality, so don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to our friendly team atmosphere.

Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to see your application and get you on board with our amazing team!

How to prepare for a job interview at OneRetail

✨Know the Brand Inside Out

Before your interview, take some time to research the major High Street brand you'll be representing. Understand their values, mission, and what makes them unique. This will not only impress your interviewers but also help you align your answers with their expectations.

✨Show Off Your Customer Service Skills

Prepare examples from your past experiences where you've delivered excellent customer service. Think about times when you went above and beyond for a customer or handled a difficult situation. This will demonstrate your passion for people and your ability to thrive in a busy environment.

✨Dress the Part

First impressions matter! Dress smartly and appropriately for the interview. Since you'll be working in a food-related role, consider wearing something that reflects the brand's style while still being professional. This shows that you take the opportunity seriously and are ready to represent them well.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they celebrate individual contributions. This shows your enthusiasm for the role and helps you gauge if the company culture is the right fit for you.

Customer Service Assistant
OneRetail
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

O
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>