At a Glance
- Tasks: Lead a busy Costa store, ensuring great coffee and customer service.
- Company: Join a globally recognised coffee brand in a dynamic hospital environment.
- Benefits: Competitive salary, career progression, and exclusive discounts.
- Other info: Enjoy a supportive culture with opportunities for personal growth.
- Why this job: Make a real impact while developing your leadership skills.
- Qualifications: Experience in fast-paced retail or hospitality and strong leadership skills.
The predicted salary is between 42500 - 42500 £ per year.
Salary: £42,500 per annum
Hours: 40 hours per week (5 out of 7 days)
Fixed term contract (maternity cover) until 1st November 2027
Lead a Busy Costa Store in a Dynamic Hospital Environment
We're looking for an enthusiastic and motivated Costa Store Manager to take the lead at our store in Addenbrookes Hospital. This is a fantastic opportunity to run a well-known brand in a fast-paced, high-footfall setting where no two days are the same. You’ll play a key role in creating a welcoming, positive environment for both customers and your team, delivering consistently great coffee and service while driving the store’s overall performance.
What you'll be doing:
- Taking full responsibility for the day-to-day running of the Costa store
- Leading, motivating, and developing your team to deliver outstanding customer experiences
- Ensuring smooth and efficient operations during busy service periods
- Managing stock, minimising waste, and maintaining strong cost controls
- Completing weekly admin, reporting, and operational tasks
- Acting as the key decision-maker on site, resolving issues proactively
- Maintaining a safe, compliant environment in line with Food Safety and Health & Safety standards
- Driving engagement and creating a positive team culture
We're looking for:
- A passionate leader with a strong focus on customer service
- Experience managing or supervising in a fast-paced retail or hospitality environment
- A confident decision-maker who uses initiative and remains calm under pressure
- Excellent communication and team leadership skills
- Highly organised with strong attention to detail
- Reliable, flexible, and committed with a strong work ethic
- A proactive, 'can-do' attitude and hands-on approach
What's in it for you:
- Salary of £42,500
- Opportunity to lead a globally recognised coffee brand
- A stable, high-volume location with great team culture
- Career progression within a large, supportive organisation
- The chance to make a real impact in a role that combines leadership, service, and operations
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Costa Store Manager - Fixed Term Contract in Cambridge employer: OneRetail
OneRetail in Pontyclun is an excellent employer that prioritises employee growth and development, offering a supportive work culture where individuality is celebrated. With competitive pay and attractive perks, team members are encouraged to thrive in a fast-paced environment while delivering exceptional customer service. Join us to be part of a diverse team that values hard work and fosters a sense of belonging.
StudySmarter Expert Advice🤫
We think this is how you could land Costa Store Manager - Fixed Term Contract in Cambridge
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Costa Store Manager - Fixed Term Contract in Cambridge
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at OneRetail
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at OneRetail. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
