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- Tasks: Create delicious drinks and provide top-notch service in a vibrant café environment.
- Company: Join Costa, a leading High Street brand known for its commitment to quality and people.
- Benefits: Enjoy competitive pay, flexible shifts, and fantastic perks while developing your skills.
- Why this job: Be part of a supportive team that values individuality and offers growth opportunities.
- Qualifications: Previous customer service experience and a passion for coffee are essential.
- Other info: Embrace a diverse workplace where everyone can thrive and be themselves.
We\’re currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 24 hours per week.
As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Shift Patterns
Variable shifts
Key Responsibilities
- Ensuring all deliveries are checked and stored promptly and correctly
- Supervising a team, creating a positive environment where the team feel welcomed and supported
- Being a responsible key holder
- Assisting with weekly bookwork and any other duties that are necessary
- Producing weekly rotas following the manager\’s guidelines
- Placing orders for stock to maintain the correct stock levels
- Delegating where necessary and ensuring the team are proactive at all times
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Ideal Candidate
- Previous experience supervising frontline teams within a similar environment
- Good communication skills with a focus on great Customer Service
- Team player and can-do attitude
- Ability to work under pressure whilst maintaining a positive attitude
As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.
Job Reference: com/2212/79100001/52782219/BU #SCOT #One Retail
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Cafe Supervisor - Costa employer: OneRetail
Contact Detail:
OneRetail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Supervisor - Costa
✨Tip Number 1
Familiarise yourself with Costa's menu and brewing methods. Knowing the ins and outs of their drinks will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight your customer service experience in conversations. Share specific examples of how you've gone above and beyond for customers, as this aligns perfectly with the expectations for a Cafe Supervisor.
✨Tip Number 3
Demonstrate your teamwork skills by discussing past experiences where you successfully collaborated with others. This is crucial for a role that requires being an enthusiastic team player.
✨Tip Number 4
Prepare to discuss how you handle pressure and maintain exceptional timekeeping. Providing real-life examples will help showcase your reliability and ability to thrive in a fast-paced environment.
We think you need these skills to ace Cafe Supervisor - Costa
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles that involved food and beverage preparation. Emphasise skills like communication, teamwork, and time management.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Cafe Supervisor role at Costa. Mention specific experiences that demonstrate your ability to deliver excellent service and work under pressure.
Showcase Your Skills: When detailing your experience, focus on your hands-on knowledge of brewing equipment and your ability to maintain high hygiene standards. Use examples to illustrate how you've successfully managed similar responsibilities in the past.
Highlight Your Team Spirit: Costa values team players, so be sure to mention any experiences where you collaborated with others to achieve a common goal. This could include working in busy environments or contributing to team success in previous roles.
How to prepare for a job interview at OneRetail
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and the art of brewing during the interview. Share any personal experiences or knowledge you have about different brewing methods and beverage blends, as this will demonstrate your genuine interest in the role.
✨Highlight Your Customer Service Skills
Since the role requires excellent communication and relationship-building skills, be prepared to discuss your previous customer service experience. Provide specific examples of how you've handled challenging situations or gone above and beyond for customers.
✨Demonstrate Teamwork and Initiative
As a Cafe Supervisor, being a team player is crucial. Talk about times when you've worked collaboratively with others and taken the initiative to improve processes or solve problems. This will show that you're proactive and can lead a team effectively.
✨Prepare for Practical Questions
Expect questions related to food handling, hygiene standards, and health and safety regulations. Brush up on these topics beforehand so you can confidently discuss how you would ensure compliance in the cafe environment.
