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- Tasks: Supervise cafe operations, manage deliveries, and support your team in a vibrant environment.
- Company: Join Compass Group UK&I, a leading name in the hospitality industry with 6,000 venues.
- Benefits: Enjoy competitive pay, flexible hours, and fantastic perks while developing your career.
- Why this job: Be part of a diverse team that values individuality and offers growth opportunities.
- Qualifications: Previous supervisory experience and strong communication skills are essential.
- Other info: Work part-time, 16 hours a week, with shifts across 4 out of 7 days.
We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 16 hours per week. As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's an idea of what your shift patterns will be: 4 out of 7 days.
Are you willing to learn new skills? Here's what you need to know before applying with Compass Group UK&I:
- Ensuring all deliveries are checked and stored promptly and correctly
- Supervising a team, creating a positive environment where the team feel welcomed and supported
- Being a responsible key holder
- Assisting with weekly bookwork and any other duties that are necessary
- Producing weekly rotas following the manager's guidelines
- Placing orders for stock to maintain the correct stock levels
- Delegating where necessary and ensuring the team are proactive at all times
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Cafe Supervisor will:
- Have previous experience supervising frontline teams within a similar environment
- Possess good communication skills with a focus on great Customer Service
- Be a team player with a can-do attitude
- Have the ability to work under pressure whilst maintaining a positive attitude
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Cafe Supervisor - Costa employer: OneRetail
Contact Detail:
OneRetail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Supervisor - Costa
✨Tip Number 1
Familiarise yourself with Costa's brand values and customer service standards. Understanding what makes Costa unique will help you demonstrate your alignment with their culture during any interviews or discussions.
✨Tip Number 2
Highlight your previous supervisory experience in similar environments. Be ready to share specific examples of how you've successfully managed a team, resolved conflicts, or improved service quality in past roles.
✨Tip Number 3
Prepare to discuss your approach to training and developing team members. Since the role involves creating a positive environment, showcasing your ability to mentor and support others will set you apart.
✨Tip Number 4
Demonstrate your knowledge of food handling and hygiene standards. Being able to talk confidently about compliance with health and safety regulations will show that you take these responsibilities seriously.
We think you need these skills to ace Cafe Supervisor - Costa
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supervising teams, customer service, and any food handling or hygiene standards you've adhered to. Use specific examples that demonstrate your ability to lead and support a team.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Cafe Supervisor role at Costa. Mention how your skills align with the responsibilities listed in the job description, such as managing deliveries and creating a positive team environment.
Showcase Your Communication Skills: Since good communication is key for this role, consider including examples of how you've effectively communicated with team members or customers in past positions. This will help demonstrate your suitability for the role.
Highlight Your Ability to Work Under Pressure: Provide examples in your application of how you've successfully managed stressful situations in previous roles. This could include busy shifts or challenging customer interactions, showcasing your can-do attitude.
How to prepare for a job interview at OneRetail
✨Showcase Your Supervisory Skills
Be prepared to discuss your previous experience supervising teams. Highlight specific examples where you created a positive environment and supported your team, as this is crucial for the Cafe Supervisor role.
✨Emphasise Customer Service
Since great customer service is key in this role, think of instances where you went above and beyond for customers. Be ready to share these stories to demonstrate your commitment to excellent service.
✨Demonstrate Your Ability to Work Under Pressure
The interviewers will want to know how you handle stressful situations. Prepare examples of times when you successfully managed pressure while maintaining a positive attitude, especially in a busy café environment.
✨Familiarise Yourself with Food Safety Standards
Understanding food handling and hygiene standards is essential. Brush up on relevant regulations and be ready to discuss how you ensure compliance in your previous roles, as this will show your commitment to safety.
