At a Glance
- Tasks: Supervise a team, manage stock, and ensure quality service in a vibrant café environment.
- Company: Join Costa, a leading High Street brand known for its commitment to people and individuality.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for career growth and development.
- Why this job: Be part of a supportive team that values diversity and celebrates your unique contributions.
- Qualifications: Previous supervisory experience and strong communication skills are essential for this role.
- Other info: Work part-time with variable shifts, perfect for students looking to balance work and studies.
We\’re currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a full time basis, contracted to 35 hours per week.
As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here’s an idea of what your shift patterns will be: Variable shifts
Could you bring your spark to Costa? Here’s what you need to know before applying:
- Ensuring all deliveries are checked and stored promptly and correctly
- Supervising a team, creating a positive environment where the team feel welcomed and supported
- Being a responsible key holder
- Assisting with weekly bookwork and any other duties that are necessary
- Producing weekly rotas following the manager\’s guidelines
- Placing orders for stock to maintain the correct stock levels
- Delegating where necessary and ensuring the team are proactive at all times
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Costa Supervisor will:
- Previous experience supervising frontline teams within a similar environment
- Good communication skills with a focus on great Customer Service
- Team player and can-do attitude
- Ability to work under pressure whilst maintaining a positive attitude
As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.
Job Reference: com/0501/87514001/52725296/WJ #One Retail
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Cafe Supervisor - Costa employer: OneRetail
Contact Detail:
OneRetail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Supervisor - Costa
✨Tip Number 1
Familiarise yourself with Costa's values and culture. Understanding what makes Costa unique will help you demonstrate your alignment with their mission during any interviews or conversations.
✨Tip Number 2
Highlight your previous supervisory experience in similar environments. Be ready to share specific examples of how you've successfully managed a team and maintained high standards in customer service.
✨Tip Number 3
Prepare to discuss your approach to training and supporting team members. Costa values a positive work environment, so showcasing your ability to foster teamwork and motivation will set you apart.
✨Tip Number 4
Be ready to talk about your knowledge of food handling and hygiene standards. Demonstrating your commitment to health and safety regulations will show that you take these responsibilities seriously.
We think you need these skills to ace Cafe Supervisor - Costa
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supervising teams, customer service, and any specific skills that align with the responsibilities of a Cafe Supervisor at Costa. Use keywords from the job description to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your previous supervisory experience and how it has prepared you for this position. Be sure to express your enthusiasm for working at Costa and contributing to their team.
Highlight Relevant Skills: In your application, emphasise your communication skills, ability to work under pressure, and customer service focus. Provide examples of how you've successfully managed a team or handled challenging situations in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at OneRetail
✨Showcase Your Supervisory Skills
Be prepared to discuss your previous experience supervising teams. Highlight specific examples where you created a positive environment and supported your team members, as this is crucial for the Cafe Supervisor role.
✨Demonstrate Customer Service Focus
Costa values customer service highly, so be ready to share instances where you went above and beyond for customers. This will show that you understand the importance of customer satisfaction in a café setting.
✨Know Your Health & Safety Regulations
Familiarise yourself with food handling and hygiene standards, as well as health and safety regulations. Being able to discuss these topics confidently will demonstrate your commitment to maintaining a safe and compliant work environment.
✨Prepare for Team Dynamics Questions
Expect questions about how you would handle team dynamics and delegate tasks effectively. Think of examples where you successfully managed a team under pressure while keeping morale high, as this is key for the role.